Development Officer - Full Time / À Temps Plein

Career Development Specialist
Position Type: Full time
Vacancy Status: Vacant Replacement Position
Career Development Specialist
The Career Development Specialist is responsible for engaging, supporting, guiding and following up with job seeking clients in the Career Centre. As a first and primary point of contact for job seekers, the Career Development Specialist will warmly welcome clients using a strengths-based approach to service, deliver appropriate and timely employment interventions and case manage the client through all service delivery aspects.
If you have a passion for helping people, making a difference in your community, and the environment, come join Goodwill! The successful candidate would have to provide proof that they have a valid driver's license and proof of car insurance upon being hired.
Goodwill Industries, Ontario Great Lakes is a leading non-profit organization committed to changing lives and communities through the power of WORK. Our organization strives to create a workplace which is welcoming and respectful to all where every employee and member feels valued and supported.
Changing Lives and communities through the power of WORK.
Everyone is working and thriving in sustainable communities.
Embracing diversity, upholding all people with dignity and trust
Benefits (dental/health) available for full-time and some part-time positions (based on hours worked).
Registered Pension Plan opportunity for various roles.
Exciting career training and coaching:
~ Equitable access to skills training & coaching, scholarships, and educational credentials.

Personal and professional development support with Life Coach & Employee Assistance Program.
Building a workforce which reflects the diversity of the communities in which we live.
Employer of choice across Southwestern Ontario who meets the Federal Government’s 50/30 challenge for diversity in leadership.
Accredited through CARF International.
Provide services in person from Career Centre, other community locations, virtually or by telephone.
Maintain all appropriate follow up activities including returning job seeker phone calls within a 24 hour time frame and maintain an “active” caseload that guarantees client contact at intervals of no longer than 10 days between contact while respecting client expressed preferences.
Follows the Customer Care Cycle (I Care) consistently providing world class customer service to all customers, internal and external, of Goodwill.
Network and liaise with community service providers to remain current about service options – may include public speaking and formal presentations.
Adhere to our Public Relations policy, acting as a ‘positive ambassador’ when representing Goodwill’s brand in the community.
Follow all safety standards set out in legislation and/or Goodwill policies.
Network and liaise with community service providers to remain current about service options.
Adhere to our Public Relations policy, acting as a ‘positive ambassador’ when representing Goodwill’s brand in the community.
Respond to inquiries from management in regards to client data, self-reflections and other information as needed.
Follow all safety standards set out in legislation and/or Goodwill policies.
Strong networking skills.

• Employment counselling techniques and tools.
• Broad Knowledge of community employment programs and services.
• Computer skills.
• Excellent customer service skills.
• Community engagement/networking skills.
• Professional development in coaching or employment, social services, life skills, marketing, customer service.
• Diploma or degree in related field (Counselling, Social Services, Psychology) preferred.
• Common Assessment Training; We are committed to inclusive, barrier-free recruitment and selection processes, and work environment in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). We will be happy to work with applicants requesting accommodation at any stage of the hiring process.