Customer Service and Account Manager
Full-time
SOTI
learning new things working with the latest technologies and making a difference in the world.
Job Title: Account Manager
Globally with over 17000 customers SOTI has proven itself to be the go-to mobile platform provider to manage secure and support business-critical devices. With SOTIs world-class support enterprises can take mobility to endless possibilities. The Account Manager will be responsible to build long term relationship with customers and partners to drive profitable growth for SOTI. You will be selling products to new/existing customers and working with partners to generate the sales funnel.
A culture that emphasizes personal growth continuous innovation and fun.
The Technology - Youll get the chance to work with leading edge technologies and take on complex and interesting projects as part of highly collaborative and agile teams. Identify and grow pipeline opportunities
Operate as the lead point of contact forany and allmatters specific to your customers
Educate and train Partners on new products enabling their sales team to generate new leads
Build and maintain strong long-lasting customer relationships
Develop a trusted advisor relationship with key accounts customer stakeholders and executive sponsors
Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment
Assist with high severity requests or issue escalations as needed
Establishes productive professional relationships with key personnel in assigned partner accounts.
Coordinates the involvement of company personnel including support service and management resourcesin order tomeet partner performance objectives and partners expectations.
Meets assigned targets for profitable sales volume and strategic objectives in assigned partner accounts.
1-3years of experience in sales or Business Development within theHigh-Techindustry
- Proven success in developing and managing partner relationships and driving ongoing revenue results
- Knowledge of Enterprise Mobility Management or comparable market space competitors trends and related industries
- Extensive Strategy Development Partnership Management or Business Development experience
- Proven ability to work independently in a dynamic sales environment
- Strong analytical and reasoning skills with respect to technical contractual and financial negotiations
- Demonstrate a desire to learn and grow within position and proactively pursue such growth and learning opportunities
- Experience meeting and exceeding sales quota
- Bachelors degree in a business marketing or engineering discipline or equivalent industry experience.
We are curious problem solvers who are committed to bringing the best mobile and IoT management solutions to market. We are committed to providing accessible employment practices that are in compliance with the requirements under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during any stage of the recruitment process please notify People & Culture at .
Vacancy posted a month ago
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