SALES ASSOCIATE - WEEKEND

NEXT Supply is the new generation of supplier in wholesale Plumbing and Hydronics – setting superior standards in service, product availability and delivery. NEXT has strategically located local warehouses across and beyond the GTA, each with a full quantity of inventory and strong, strategic delivery capabilities.
The Counter Sales Associate - A adds value to our customers and co-workers by providing fast, friendly and knowledgeable service at the counter, fostering customer and vendor relationships, and supporting branch warehouse and logistics to meet or exceed customer expectations.

Be Integral to Our Customers, Our Co-Workers and Our Community

At Next Supply, we are a respectful and collaborative culture where innovation, integrity and entrepreneurial spirit come together. To support these values, this role requires motivation, adaptability, thoughtful decision-making, honesty, reliability, and a strong sense of ownership and commitment to a positive experience for customers and colleagues.

Customer Service:
Build and maintain strong customer and vendor relationships to increase sales and build customer loyalty
Provide fast and friendly service at the counter, over the phone, and by email
Maintain current and relevant product knowledge to assess customer needs and offer assistance and solutions in a professional manner
Occasional order delivery may be required to meet customer needs

Order Picking & Receiving:
Meet daily productivity expectations by accurately picking and verifying products according to order specifications and using handheld scanners.
Assist with packing orders and restocking shelves as required

Order Processing:
~ Manage, process customer orders quickly and accurately, handle returns and the required paperwork, and source items that are not in stock

Plan and optimize local delivery routes to maximize efficiency and meet delivery deadlines.

Warehouse Maintenance:
Maintain a clean, organized, and safe work environment by following company policies and safety procedures
Proactively address or report issues, clean as you go, and ensure positive customer service for co-workers and customers
Good English reading and writing skills
Ability to operate warehouse equipment (reach truck, forklift, etc.) Good English verbal communication and customer service skills
Good computer skills with the ability to effectively email, read and use reports in Microsoft Office and database software
Knowledge of hydronics an asset
Minimum 2 years of customer service/ counter sales experience
Previous plumbing, wholesale experience

This position is required to work weekends on a rotational basis
This posting is for one (1) currently available position.

At NEXT, we value our employees, fostering a respectful and collaborative culture that emphasizes diversity, innovation, integrity, and entrepreneurial spirit. We're eager to welcome candidates who believe in excellent service and in being involved with their co-workers, customers, and the community. We are proud to be in compliance with the Accessibility for Ontarians with Disabilities Act (AODA), 2005 and the Integrated Accessibility Standards Regulation. We are happy to honour accommodations at any part of the recruitment process and invite you to let us know how we can help.