Learning & Development Specialist (H/F) (Human Resources)

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. Do you enjoy learning and helping others grow?

Does the idea of helping drive organizational change for BCG excite you?

…BCG Learning and Development (L&D) delivers a world-class learning experience that accelerates our people's development, deepens their sense of belonging, and unlocks their potential to impact our firm, our clients, and the world. We are hiring to fill an existing vacancy that will be part of our system and office-facing System Learning Engagement (SLE) Team. The SLE team supports the broader mission of L&D by bringing learning into the everyday experience of our staff. You will partner closely with the System Learning Manager to address staff development needs by directing learners to relevant resources and creating local learning experiences. You will collaborate closely with other NAMR L&D sub-teams to execute best-in-class in-person elements of our Learning Journey curriculum and accelerate organizational learning through campaigns. As the System Learning Specialist, you will serve as a key point of contact for new employees as they embark on their BCG career. You will play an instrumental role in their successful onboarding and skill development, which is critical to our ability to serve our clients with excellence.

We are seeking an individual who has a passion for people development and delivering outstanding customer service, is highly organized, is energized by complex process and project management, enjoys event production, and who is keen to develop and challenge themselves in a diverse team setting with constantly evolving curricula, processes, and priorities.

To be successful in this role, you will need to think on your feet, be solution-oriented, and communicate at all levels of the organization to deliver quality experiences for our participants and facilitators. In addition, we are looking for someone who is comfortable with technology, including managing L&D’s cloud-based Learning Management System (SABA).

Develop deep knowledge and expertise of learning journey program(s) hosted in-person at the system/local-level, ensuring high-quality participant experiences

Provide guidance and help OneBCG client-facing staff navigate the broad L&D ecosystem

Coordinate logistics for system/local-hosted programs, including 1x per month onboarding programs, collaborating with relevant functions such as HR, Office Services, and IT teams

Execute system/local-hosted campaign efforts that further activate business priorities, usually minimum 1 per quarter

Observe and collect program feedback to share back with relevant stakeholders as appropriate and make suggestions for continuous training program improvement based on feedback

Develop proficient knowledge and expertise of SABA to support program management as well as digital and AI tools like Slack, ChatGPT and properitary BCG AI tools to support teaming and collaboration

Uphold explicit System Learning Engagement sub-team norms, help to cultivate an inclusive team environment, and support onboarding and mentorship of new sub-team members

Perform additional special projects as needed to support L&D priorities

Bachelor’s degree with at least two years of relevant business experience, preferably in event management, recruiting, training or other people functions

Advanced Microsoft Office skills (including PowerPoint, Excel and Word)

Highest ethical standards and ability to respect all BCG and employee information as personal and confidential

You will be part of a large NAMR Learning & Teaming function that supports over 4,500 non-MDP core, expert and SBU consulting team members across North America and delivers over 150 local training programs a year.

That's why we operate on a hybrid model, with the expectation that team members will be in the office 3 to 5 days per week. This role is designed for those who thrive in a dynamic, collaborative environment and is not intended for remote or virtual work.

Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below.

This is an estimated range and specific base salaries within the range depend on factors such as office location, experience, and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. In addition to your base salary, your total compensation will include a discretionary bonus of up to 12% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years.

That’s why we offer a comprehensive benefits program designed to help you live life to the fullest. Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children

• Access to Telemedicine – virtual care when you need it
• Substantial mental health support, including mental health practitioner coverage and access to meditation and well-being apps
• Dental coverage, including orthodontia benefits for children and adults
• Flexible Spending Account for additional medical and wellbeing activities Retirement contributions made annually (whether you contribute or not), plus the option for employees to make personal contributions to an RRSP Plan
• Generous paid time off, including 10 public holidays and 2 floater days, office closure between Christmas and New Year’s, and 15 vacation days (earned at 1.25 days per month) annually
• BCG is committed to a positive recruitment experience for all candidates and as part of that, has partnered with iCIMS and Eightfold.ai, using artificial intelligence (AI) as part of our overall recruitment process. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.