Fulltime Administrative Assistant

The University of Toronto Scarborough is a place of energy, enthusiasm and passion. Our commitment to inclusive excellence attracts the brightest learners, scholars and employees from around the globe. Our success has been made possible by the opportunity given to us by Indigenous hosts to operate on their territory, and we cherish our continuing partnerships with these communities. AccessAbility Services provides and coordinates services and programs that enable students with disabilities to maximize their educational potential and ensure that all students with disabilities can freely and actively participate in all facets of University life. The department works to increase awareness of inclusive values among all members of the University community, and provides individualized services and supports to build a strong foundation for student success.
This search aligns with the University’s commitment to strategically and proactively promote diversity among our community members ( Statement on Equity, Diversity & Excellence ). Recognizing that Black, Indigenous, and other Racialized communities have experienced inequities that have developed historically and are ongoing, we strongly welcome and encourage candidates from those communities to apply.
You will provide administrative support, triage needs depending on urgency, schedule appointments, and provide information, instructions, and follow-up regarding services.
liaising with Course Instructors, Professors, Teaching Assistants and staff to ensure students receive supports pertaining to their accommodation; arranging in-class accommodations, including notetaking, sign language interpreting; reserved seating and coordinating delivery of ergonomic furniture with the University's Facilities Management Department or appropriate external service providers; maintaining the database and running reports (e.g. statistics, annual reporting requirements) and assisting with the development, implementation and maintenance of student support programs.
Acting as first point of contact for general enquiries (including enquiries by email and phone)
Disseminating program and/or service information (e.g. accommodation services, promotional/outreach materials, disability related financial awards)
Providing detailed information on note taking and/or interpretation service activities
Coordinating the digitization of course materials with contacts
Verifying the accuracy and completeness of information
Maintaining a database (e.g. student volunteer requests, volunteer data, documenting student interactions)
Bachelor's Degree in a related disability field or acceptable combination of education and experience
Minimum three years experience in an administrative role working directly with persons with disabilities
Demonstrated understanding of disability related issues
Must have advanced proficiency with Microsoft Word, Excel, Access, PowerPoint, and an aptitude for learning new computer applications. Must have experience working with databases.
Must have excellent communication skills (verbal, written and active listening) and committed to providing excellent customer service
Expected to show evidence of a commitment to equity, diversity, inclusion, and the promotion of a respectful and collegial learning and working environment

Assets (Nonessential):

Working experience in a post-secondary environment
Experience recruiting, coordinating, supervising and training volunteers

Schedule: Full-Time
Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Administrative / Managerial
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.