Full Time Housekeeping Supervisor

Located in the heart of Canada's capital next door to the Parliament Buildings, the landmark Fairmont Chateau Laurier hotel in Ottawa is looking to fill a role of Housekeeping Manager (Full-Time).

Food & Beverage discount of 50% in our restaurants

Employee benefit card offering discounted rates in Accor worldwide for you and your family

Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

Reporting to the Director of Housekeeping, responsibilities and essential job functions include but are not limited to the following:

Consistently offer professional, friendly and engaging service

Co-ordinate the operations of the Housekeeping and Colleague Uniform Departments

Ensure the effectiveness of all work teams through staff planning, hiring and scheduling, while adhering to budgeted productivity standards

Responsible for ensuring consistency in exceeding guest service expectations

Conduct daily inspections of guestrooms and public areas

Ensure that all Fairmont standards are in place and monitor performance against these standards

Ensure effective leadership and on-going colleague training and development

Provide regular feedback and coaching to colleagues and conduct regular performance reviews

Communicate and co-operate with other departments to ensure the highest levels of guest service are maintained

Involvement in special project and renovation

Minimum two years’ experience in Housekeeping

Experience in Front Office or other operational department an asset

Excellent and proven interaction and training skills

Communication in French an asset

Highly organized, results-oriented with the ability to be flexible and work well under pressure in a fast-paced, changing environment

Computer literate with exposure to Property Manager, Royal service as well as Microsoft Excel, Word and Outlook

Computer literate in Microsoft Window applications an asset

Our commitment to Diversity & Inclusion:

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Do what you love, care for the world, dare to challenge the status quo! #We use artificial intelligence to help screen and assess applications for this position. These tools assist our hiring team but do not replace human judgment. If you would like more information about how your data is processed, please contact us.