Full Time Sales Associate - Hiring Immediately

CTI is an architectural and furniture solutions dealer and we partner with our clients to execute commercial projects—curating, procuring, delivering, and supporting environments that help people perform. With over 40 years of experience, we have cultivated partnerships with over 500 national and global organizations, helping shape how and where work happens. We combine data-driven insights with design-forward thinking to create spaces that produce measurable business outcomes—where teams can perform at their best.

As a long-standing partner of Haworth, CTI has been recognized with the “Best in Class” award, reflecting strength in customer experience, operational excellence, and overall market performance.

Join a team that is redefining the future of workplace environments through continuous improvement, strong execution, and a clear focus on results.

Reporting to the Vice President of Commercial Sales, we are hiring a Sales Associate with a passion for furniture and commercial design to work in close partnership with a Workplace Consultant. You will provide professional front-line sales and account support, delivering superior client experiences through proactive communication, responsiveness, and attention to detail. If you are actively looking for mentorship and development opportunities to accelerate your progression in an innovative and rewarding environment, join us in doing what matters most and providing exceptional projects for our clients together.

This is an existing, full-time vacancy, working 3 days per week on-site at our Mississauga showroom.

You are early in your career, ambitious, and highly motivated to learn. You have a passion for commercial design and a genuine interest in how spaces influence performance, collaboration, and culture.

In-depth training to support your immediate and long-term career goals. As a Sales Associate, you are on a direct track to becoming a Workplace Consultant. You will spend 12 weeks with each of our departments learning about our design and build process, project management, sales administration, and account management, before transitioning into a more autonomous, client-facing partnership with a Workplace Consultant.

We have a great culture with amazing teams in both our Mississauga and Toronto showrooms, and we continue to offer flexible work model with regular time in our Mississauga and Toronto showrooms, as well as client and project site visits. You will work directly with a Workplace Consultant and a Manager who is committed to transparent communication, structured coaching, performance feedback, and career progression planning.

During the design phase, you will listen to client calls to understand requirements, create drawings using CET software, and learn about office layout, perspective, and space utilization. During the project management phase, you will participate in on-site installations, conduct deficiency walkthroughs, and attend scheduling and budget meetings with clients. In the account sales coordinator phase, you will enter orders, learn the software, and gain an understanding of what’s needed to execute jobs. Finally, you will partner with a workplace consultant to attend client meetings, conduct showroom tours, participate in client discovery meetings, pull together requirements, and create quotes while learning about vendors and budget alignment.

Support sales operations. You will ensure all documentation and data are accurate, current, and aligned with client and vendor standards. You will proactively identify inefficiencies and recommend process improvements that enhance scalability and reduce turnaround times.

Develop commercial and client engagement capabilities. You will partner closely with a Workplace Consultant, supporting the full sales lifecycle while actively building your own capabilities. You will contribute to lead qualification, needs analysis, and the development of tailored solutions aligned to client requirements. Own the integrity of the sales and delivery process. You will play a critical role in ensuring sales orders are complete, accurate, and positioned for efficient execution. You will collaborate with internal teams to support smooth order processing, factory coordination, and delivery and installation activities. You will remain engaged throughout the lifecycle of each order, proactively identifying risks, resolving issues, and ensuring a seamless client experience from initial engagement through final delivery.

Measure performance and continuously improve. You will track and analyze key data points related to operational efficiency and sales performance, ensuring adherence to internal standards and processes. You will support the achievement of monthly, quarterly, and annual performance targets, developing a strong understanding of key business drivers and using data to inform decision-making and improve outcomes.

You will operate with integrity, discretion, and accountability, adhering to corporate policies, confidentiality guidelines, and health and safety standards. You have an aptitude for sales and an eye for design. You have excellent project coordination, time management, and organizational skills. You have exceptional writing, editing, and proofreading skills. You are proficient in Microsoft Office and can quickly learn new tools, including CRM platforms and sales enablement systems.

You share our belief in real talk and asking questions to obtain and verify detailed requirements. You are agile, ready to adapt to change as it comes, with the resilience to navigate an evolving sales environment, and committed to doing what matters most.

You are willing and able to travel to client sites, meetings, and events as needed.

Above all, we work as a cohesive team, knowing that collaboration and unity help us achieve our best results, especially in complex, fast-paced environments where alignment is critical.

Our Executive Team is committed to supporting our top-calibre professionals, and together we build lasting relationships for long-term success, career growth, and meaningful impact.

Caring, Asking questions, Reciprocating, and Encouraging, embedding these behaviours into how we collaborate, communicate, and deliver every day. The salary range for this role is $55,000-$65,000 CAD annually. A virtual interview with a Talent Advisor discussing your interest in the role, the team’s culture and your experience. The conversation will be recorded using BrightHire, an AI-powered video interview tool. An online Calliper assessment.

A 15-minute meeting with the company President, followed by an interview with the Vice President of Commercial Sales to discuss the Caliper assessment results and further explore how your strengths and goals align with the role and the organization.

Diversity, equity and inclusion are critical components at CTI Working Environments. We encourage applications from all qualified applicants, including women, persons with disabilities, Black, Indigenous, and People of Colour (BIPOC), people from the Lesbian, Gay, Bisexual, Transgender, Transsexual, Queer, Questioning, Two-Spirit, Intersex, Asexual + (LGBTQ2SIA+) community, and other equity-seeking groups.

CTI Working Environments is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act ('AODA').