Product Engineer [Fully remote]

At Roadpost, we've spent years building trust with people who need to stay connected beyond cell coverage, in the world's most remote places. That work led to ZOLEO, our global messaging platform powered by the Iridium satellite network, used by adventurers, remote workers, and enterprise teams operating off-grid. Today, we're building the next chapter. ZOLEO is evolving from a hardware-led satellite communicator into a safety and preparedness platform, one that combines intelligent monitoring, automation, and real-time visibility to give people and their Safety Circles confidence when it matters most. We're just getting started, and we want people who want to build it with us.

As Product Engineer, you will be the primary technical liaison between ZOLEO Hardware and Production, supporting production quality and execution for shipping products while helping move new products successfully through NPI.
Your role will directly influence the reliability and readiness for ZOLEO products by helping ensure production issues, engineering changes, compliance requirements, and NPI risks are identified and addressed before they affect delivery.

Review build records and prepare sign-off documentation for all Production shipments, helping maintain complete and accurate records for shipping products.
Manage engineering change orders (ECOs) from initiation through Production implementation and closure.
Investigate Production and Test Failures. Lead first-pass root-cause investigations of production line and test failures, escalating confirmed hardware or firmware defects with a clear problem statement.
Track Production Performance. Monitor and report monthly production throughput and yield, including FE/BE performance against baseline, and prepare supporting data for the Production QBR.
Manage compliance and certification documentation requests across active markets, including the EU, Japan, Canada, and the US, coordinating with suppliers and the design house to keep open items moving.
Track part-by-part DFM status against tooling, follow up on stale items, maintain the tooling-gate calendar, and flag emerging NPI risks before they become schedule – or compliance-critical.
Apply AI to Engineering Workflows. Use AI-assisted tools where relevant to support analysis, documentation, issue investigation, and recurring engineering workflows while maintaining appropriate engineering review and judgment.
3-5 years of experience in a product, manufacturing, test, or NPI engineering role within consumer or satellite-based electronics or a related hardware industry, with a BEng/BASc in Electrical, Mechanical, or Mechatronics Engineering, or equivalent practical experience.
Contract Manufacturing Knowledge. Working knowledge of contract-manufacturing production processes, including build records, ECOs, yield/FPY reporting, and first-pass-yield analysis.
Exposure to product compliance and certification processes such as CE, FCC, ISED, or similar is a strong asset.
Configuration Management Experience. Experience with document control and revision/change tracking is an asset.
Continuous Improvement Mindset. 95,000 - $115,000 CAD base salary.
Flexible Work. Health, dental, and flexible spending accounts tailored to your needs.
Vacation and sick days to help you rest, recharge, and stay well.
Our recruitment process may use artificial intelligence tools, alongside human review, to assist with the screening or assessment of candidates.

We are currently hiring for this role and welcome candidates from all backgrounds and experiences.