S&YOU: PRODUCT MANAGER (H/F)

We are hiring a strong Senior Product Manager who has proven experience in building best-in-class SaaS products and features. You will be an integral part of a team that is helping drive the next wave of Narvar’s growth. This role will help lead our Track and Notify product lines, including the development of a roadmap, business and requirement document creation and backlog management. Track and Notify are Narvar’s most recognized consumer-facing solution, optimized through a set of merchant tools that allow creative and functional flexibility. We’re looking for someone who has experience building and driving the adoption of features in SaaS applications while having a keen eye for intuitive consumer-facing workflows. The candidate has independently led projects from idea to pilot usage, iterating on feedback to eliminate friction and help users accomplish the job to be done. This role reports to the Director of Product Management for Track & Notify, and will work closely with team product managers of senior and junior levels.

Serve as a subject matter expert on our Track and Notify product, while exhibiting confidence in explaining Narvar’s entire product suite, including messaging and returns

Use customer & market research, user feedback, customer usage, and competitive analysis to identify new product opportunities and enhancements

Identify and interpret immediate and/or upcoming client needs and work with the team to develop a product feature plan that addresses them

Collaborate with other product managers to ensure consistency and compatibility across all Narvar products

8+ years of software product management working in SaaS startup environments

• Strong written abilities to quickly draft business & product requirement documents, as well as clear user stories and acceptance criteria
• Ability to conceptualize, manage and prioritize multiple projects for stakeholders
• Bonus Points
• Technical background, from an ability to build PRDs from API documentation, to a formal education in programming

Post-purchase is a critical phase of the customer journey. That's why we created Narvar - a platform focused on driving customer loyalty through seamless post-purchase experiences that allow retailers to retain, engage, and delight customers. If you've ever bought something online, there's a good chance you've used our platform!

With hubs in San Francisco, Atlanta, London, and Bangalore, we've served over 125 million consumers worldwide across 10+ billion interactions, 38 countries, and 55 languages.

We work hard but we always make time to celebrate professional wins, baby showers, birthday parties, and everything in between.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#Below is the estimated annual salary for this position and does not include the other components that make up a Narvar offer including: annual bonus, equity, and benefits.

175,000—$200,000 CAD

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