Product Education Manager
Full-time
Younet.ai
Job Responsibility:
Job Title: Product Education Manager Company: Younet.ai Location: Remote About Younet: Younet is a leading AI platform dedicated to making artificial intelligence accessible and practical for businesses and individuals. Our mission is to empower users with intuitive tools and comprehensive support, enabling them to maximize the value of AI in their daily operations. Position Overview: We are seeking a dynamic and experienced Product Education Manager to lead our user education initiatives. The primary goal of this role is to develop and deliver high-quality educational contentincluding tutorials, webinars, and live eventsthat helps users understand, adopt, and excel with the Younet platform. Key Responsibilities:
- Design, develop, and maintain a comprehensive library of educational materials, including video tutorials, product walkthroughs, and user guides.
- Plan and host live webinars, workshops, and Q&A sessions to engage and educate users in real time.
- Collaborate with product, support, and marketing teams to identify user needs and create targeted learning resources.
- Oversee the production and distribution of learning content across multiple channels, including the Younet website, social media, and community forums.
- Analyze user feedback and learning analytics to continuously improve educational offerings and address knowledge gaps.
- Train and support internal teams and partners on new product features and best practices.
- Represent Younet at industry events, conferences, and online communities as an expert on product education.
Key Qualifications:
- Proven experience in product education, instructional design, or trainingpreferably within the software or technology sector.
- Strong background in creating and delivering video tutorials, webinars, and live training sessions.
- Excellent command of English, with outstanding communication and presentation skills.
- Ability to translate complex technical concepts into clear, engaging, and accessible learning materials.
- Experience with video production, editing tools, and live streaming platforms.
- Strong organizational skills and the ability to manage multiple projects simultaneously.
- Passion for user success and a proactive approach to problem-solving.
Preferred Qualifications:
- Experience with SaaS platforms or AI technologies.
- Background in adult education, eLearning, or customer success.
Job Type: Fixed term contract
Work Location: Remote
Vacancy posted 13 days ago
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