IT System Administrator (m/f/d) Full-time

At EarthDaily Analytics (EDA), we strive to build a more sustainable planet by creating innovative solutions that combine satellite imagery of the Earth, modern software engineering, machine learning, and cloud computing to solve the toughest challenges in agriculture, water management, carbon-capture verification and more.
EDA’s signature Earth Observation mission, the EarthDaily Constellation, is currently under construction. Once operational in 2026, the EarthDaily will be the most powerful global change detection and change monitoring system ever developed, capable of generating unprecedented predictive analytics and insights. The EarthDaily Constellation will combine with the EarthPipeline data processing system to provide unprecedented, scientific-grade data of the world every day, positioning EDA to meet the growing needs of diverse industries.
Our global, enterprise-wide team represents a variety of business lines and is made up of sales, marketing and support professionals, data scientists, software engineers, project managers and finance, HR, and IT professionals.
Do you want to work in the space industry and provide hands on support to the day-to-day IT operations of a global company? Do you have experience providing end user support and ensuring business continuity to a mid-size global organization? This is a full-time, onsite role based out of our downtown Vancouver office.
The IT Systems Administrator supports the day-to-day operation of the organization’s IT environment by executing operational tasks across identity and access management, SaaS platforms, endpoints, and supporting infrastructure. Reporting to the IT Manager, this role contributes to the reliability, security, and consistency of IT services used across the organization.
The IT environment is modern and cloud-first, with a strong reliance on SaaS products, identity-based access controls, and cloud-hosted infrastructure. This role requires comfort working in a contemporary IT and security model, strong communication skills, sound prioritization, and a professional approach to user support. Regular onsite presence during business hours is a core requirement, as the role balances responsive in-person support with IT project and infrastructure work throughout the year.
The role requires a high degree of self-direction, including the ability to identify issues, create tickets or project work proactively, and move initiatives forward without close supervision.
Executes day-to-day IT operational tasks across identity and access management, SaaS platforms, endpoints, and supporting systems in accordance with established standards and guidance.
Supports endpoint configuration, patching, and lifecycle management across macOS and other supported operating systems.
Provides reliable, professional onsite IT support during business hours, responding to user issues as they arise.
Balances IT project work and user support responsibilities, adjusting focus as business priorities shift and communicating clearly when trade-offs are required.
Contributes to IT projects, including system improvements, tooling changes, and infrastructure-related initiatives.
Identifies operational gaps, recurring issues, or improvement opportunities, and creates tickets, tasks, or project work proactively.
Supports conference room and AV setup, troubleshooting, and ongoing maintenance.
Coordinates onboarding logistics for new hires, including device preparation, shipping, tracking, and readiness for day one. Also conducts training for new users.
Liaises with software and service vendors to obtain operational support, track issues, and follow through to resolution.
Collaborates with the IT Manager to support expense tracking and cost awareness, including locating receipts, identifying unused licenses, and flagging potential overspend.
Applies sound judgment when making straightforward, low-risk decisions and escalates appropriately when broader context or trade-offs are required.
Diploma or bachelor’s degree in computer science, network administration, system administration or related field

• 3-5 years of experience in IT systems administration, managing IT infrastructure, networks, and user support.
• Experience with cloud infrastructure (AWS, Azure), virtualization technologies, and disaster recovery planning.
• Familiarity with M&A IT integration and vendor management is an asset.

Working knowledge of macOS, Windows, and basic Linux administration.
Experience administering Microsoft 365 and common collaboration tools.
Strong networking fundamentals, including DNS, VPNs, firewalls, and routing concepts.
Works effectively with minimal supervision, proactively organizing work and tracking progress.
Takes pride in maintaining IT systems in a thoughtful, secure, and consistent manner.
Placement within the salary range will be determined based the successful candidate's relevant experience, skills, qualifications, training, education and other job-related factors.
We’d love to welcome you to our world of software for space. We have a shared passion for building production critical systems that generate near real-time views of Earth from satellites that power real-world applications like disaster mitigation, environmental monitoring and crop yield improvements. To make the most innovative products that serve our customers, we recognize the role that each of us plays in Diversity and Inclusion at EarthDaily. We draw from our diverse crew of exceptional team members and encourage and empower our team members to express themselves regardless of identity, race, colour, ancestry, place of origin, religion, marital status, family status, physical or mental disability, sex, sexual orientation and gender identity or expression.
Competitive compensation, full benefits and flexible time off
Subsidized lunch benefit for in-office roles