Support Account Manager - Customer Care H/F
Full-time
Lemieux Bédard
The Account Manager plays a pivotal role on the Client Services team. They will be responsible for the progress of digital, print, television or radio advertising projects entrusted to them. In direct contact with clients, they support the Account Supervisor or Account Director by proposing effective communication strategies for the success of the health product brands under their responsibility.
Full command of MS Office Suite (Excel, Word, PowerPoint)
Autonomous and methodical multitask management
Bachelor of Communications or Marketing or Bachelor of Science, with a certificate in Marketing
- Experience working on both prescription (HCP) and consumer (DTC) brands, including digital, TV, and radio campaign management
- Intermediate to advanced French: provide written and verbal follow-ups to French-speaking clients and suppliers; Intermediate to advanced English: provide written and verbal follow-ups to English-speaking clients and suppliers; Client management
Ensure the efficient and personalized follow-up of client projects
Internal management
Prepare internal content briefings for the creative team
Participate in the strategic planning of brands under their responsibility
Submit projects to regulatory agencies for approval
Supervise content development and ensure corrections have been applied
Ensure that deadlines are met throughout the implementation phases of the various projects
Supervise the work of coordinators and help establish their priorities
Flexible 37.5-hour work week in a hybrid formula
Attractive vacation time, welcome days, work-life balance days, and more
Training program and personalized professional happiness meetings
Year-round wow activities (yoga sessions, beer tasting, bowling, summer/Christmas parties, etc.)
A socially responsible company involved in its community and a respectful workplace that promotes inclusion, diversity, and individual well-being
Vacancy posted 18 hours ago
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