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- .... Learn more about PingCAP careers and join our team to be at the forefront of innovation and growth. About the Role: As a Support Escalation Engineer, you will be a pivotal figure providing comprehensive technical leadership across the spectrum for critical customer-facing...SuggestedFull time
- ...committed to scaling effectively . Job Summary We are looking for a detail-oriented and emotionally intelligent Client Escalations Specialist to manage high-priority client issues and ensure timely resolution with professionalism and care. This role is critical...SuggestedFull timeRemote work
- ...-driven, and committed to scaling effectively. Role Overview We are seeking a proactive and confident Junior Paralegal/ Jnr Escalations specialist to join our team. This is a fully remote role for a South Africa–based candidate who is customer-focused and skilled at...SuggestedPermanent employmentFull timeRemote work
- ...Product expert with a technical foundation: You have a degree in mechanical or electrical engineering (or comparable) and you understand... ...the basics of product compliance and know when to dig deeper or escalate. Collaborative communicator: You work effectively across...SuggestedPermanent employmentFull timeContract workFor contractorsFreelanceWork at officeRemote work
- ...: exposure caps, concentration thresholds, margin buffers, and escalation rules. Partner with Dealing to manage hedging logic (where relevant... ...environment. ~ Strong knowledge of: ~ Margin/leverage mechanics, exposure management, stop-out logic ~ Market microstructure...SuggestedPermanent employmentFull timeRemote workNight shiftWeekend work
- ...Design, document, and optimize all support workflows, SLAs, escalation paths, and knowledge management systems. Select, implement,... ...Resolution (MTTR) from baseline. Establishment of robust feedback mechanisms leading to a measurable reduction in repeat incidents....SuggestedRemote jobLong term contractFull time
- ...and mentor junior project managers supporting the program. Escalate issues and risks promptly and proactively mitigate challenges.... ...Experience establishing program governance frameworks and reporting mechanisms in large IT initiatives. Strong background in agile...SuggestedContract work
- ...and Head of Revenue Operations. Manage commissions disputes, escalations and adjustments. Calculate revenue-share payments for... ...reporting, manual calculations, data reconciliation, etc) and deploy mechanisms to mitigate. WHAT IS SOLINK? Solink is transforming conventional...SuggestedRemote jobImmediate start
- ...this role, you will: ~ tailor each interaction to the unique needs, readiness, and preferences of the client. ~ effectively de-escalate crisis situations while managing multiple tasks to ensure efficient service delivery. Join our team and embark on a rewarding...SuggestedHourly payInternshipRemote workWork from homeHome officeNight shift
$60k - $70k per year
...loan application exceptions and overrides for proper approval and documentation for speedy and justifiable resolution Report and escalate any unusual occurrences or fraudulent activities in the loan application process per established procedures Meet established credit...SuggestedPermanent employmentFull timeWork at officeRemote work$105 - $125 per hour
...Experience managing vendors, contracts, Statements of Work, scope, deliverables, and milestones. Strong governance, risk, issue, escalation, and reporting experience Experience delivering major IT implementations, including legacy system replacements and SaaS platforms...SuggestedHourly payRemplacementContract workRemote work- ...Customer are represented in negotiations Ensure the organization’s internal contract documents are accurate and well maintained Escalate all legal redlines to the attention of Procurement leaders and legal department Adjust verbiage in the contract to align with...SuggestedPermanent employmentFull timeContract work
- ...and internally leads efforts to develop solutions to complex practice issues to ensure goals and objectives are met. Appropriately escalates issues internally to Area Manager or EMR Vendor Management team or the Product, Strategy and Delivery team as necessary and/or...SuggestedPermanent employmentFull timeWork at officeLocal areaRemote workFlexible hours
$50k - $60k per year
...ability to generate troubleshooting SQL queries ~ Pragmatic prioritization and time management ~ Composure during high-pressure escalations ~ Motivated, hardworking and flexible ~ Able to work effectively with minimal supervision in a close team environment ~ Quick...SuggestedFull timeRemote workFlexible hours$45.6k - $53.82k per year
...GGC’s online registration system. Support Provincial Advisers with processes and resources pertaining to events, which includes escalating complex situations, collaborating on project plans and supporting advertising and budgeting. Collaborate with Programming, Learning...SuggestedWork at officeLocal areaRemote work$80k - $110k per year
...learnings to both technical and non-technical partners ~ Strong critical thinking, troubleshooting skills to investigate, resolve and escalate problems ~ Preferred : Experience working with Google Analytics, Adobe Analytics or similar tools. Demonstrated ability to...Full timeRemote work$55k - $70k per year
...stakeholders to reach the right solution. Excellent diagnostic and analytical skills, including the ability to spot patterns and escalate issues when needed. Eagerness to close tickets and manage your ticket backlog. A passion for learning new technologies - you don...Ongoing contractWork at officeRemote workWorldwideFlexible hours- ...for product and design consideration. Contribute as needed to the development of operations processes, creating best practices in escalations, case reviews and enhancing the Vetster Practice Standards. Qualifications of Consultant ~5+ years of experience in...Contract workFreelance
$55k - $65k per year
...monitor and follow up on status of orders created in the system until they are successfully delivered and invoiced ~ Identify and escalate any issues with product availability and delivery ETAs ~ Maintains and improves quality results by following standards;...Full timeWork at officeRemote work$68k - $78k per year
...safety requirements. Utilize tools, support, resources, and escalation processes within required time frames to resolve customer and system... ...related tasks (diagnose and resolve electronic, network, and mechanical problems). Approximately 70% travel across the specified...Long term contractFull timeWork at officeRemote workWork from homeHome officeWork visaRelocation packageFlexible hoursNight shift3 days per week- ..., scripting, or tools like n8n / Zapier / similar) ~ Hands-on experience managing incident management systems, service desks, and escalation processes at scale ~ Experience working in fast-paced, high-growth environments with constant prioritization changes ~ Strong...Full timeRemote work
$48k - $50k per year
...recommendations. Provide crisis intervention with an emphasis on preventative measures which may include verbal and/or physical de-escalation techniques. Collaboratively design a respite plan Program plan to include visual creation, scheduling, and activities....Permanent employmentFull timeInternshipImmediate startRemote workFlexible hoursWeekend workAfternoon shift- ...The Enterprise Architect – SharePoint Architect serves as a senior escalation engineer and technical leader responsible for resolving complex enterprise issues across SharePoint Server and Microsoft 365 environments. This role combines deep architectural expertise with hands...Long term contractPermanent employmentFull timePnp
- ...facing Axon team and the customer Project Team. Monitor support tickets, provide techical troubleshooting (tier 2 level support) and escalate when necessary. Ensure Service Level Requirements (SLRs) and contractual obligations are met. Assist the Program Manager by...Long term contractFull timeRemote work
$114k - $180k per year
...normal working hours, but sometimes during the evening or weekend) Troubleshooting network issues and outages, overseeing unique or escalated issues Lead global production and corporate network including edge, backbone, datacenter, POP, and content delivery network (CDN)...Long term contractFull timeTemporary workWork at officeFlexible hoursWeekend workAfternoon shift- ...hardware, software, and network-related issues. Respond to help desk tickets in a timely manner, resolve problems effectively, and ensure escalations are initiated when needed. Backup and Recovery: Develop and maintain backup and disaster recovery plans to ensure data integrity...Full timeContract workLive In
- ...internal DAC processes, business processes, and vendor processes, using all DAC-approved tools and defined communication protocols. Escalate new scenarios or out of process scenarios accordingly to the Operation Specialist. Manage inbound tickets within defined SLA's...Full timeWork at officeLocal areaFlexible hours
- ...Management Monitor key payment KPIs (approval, conversion, decline mix, latency) using BI dashboards. Investigate anomalies, escalate to Product/Tech/BI/Operations, and push improvements. Internal Coordination Manage all documentation streams with Legal, Finance...Full timeWork at officeRemote workWorldwide
- ...Management: Oversee day-to-day customer support via FreshDesk; own and improve help center, FAQ, and self-service resources; manage escalations for technical, billing, and content issues; report on CX metrics and trends to leadership. Brand Voice & Social Media:...Permanent employmentFull timeCasual workRemote workWorldwide
$50k per year
...Manager, ACC Reservices: Inspires and motivates team and individuals to achieve service excellence. Takes ownership of and resolves escalated customer & account issues. Provides technical leadership and subject matter expertise to Recovery and Operations agents while...Permanent employmentFull timeContract workRemote workRelocationMonday to fridayShift workAfternoon shift