F&B Supervisor

F&B Supervisor Job Description Template

Our company is looking for a F&B Supervisor to join our team.

Responsibilities:

  • Ensures a fun environment for the team;
  • Monitors employee morale and is in charge of annual appraisals;
  • Oversees collection and submissions of payroll related items and leave forms to the Human Resources;
  • Assists to ensure the restaurant and lounge is managed efficiently and profitably;
  • Oversees any complicated guest experiences and holds authority to adjust bills at end of day;
  • Oversee associates in training, ensuring fulfillment of responsibilities, motivation and career path;
  • Regular review and control of Food and Beverage outlets costs;
  • Ensure venue is fully staffed at all times and if understaffed is responsible to helping to source candidate;
  • Oversees any assigned administrative duties while ensuring efficient and accurate reporting;
  • Conduct daily pre-shift briefings to inform and motivate associates;
  • Through hands on management, supervises closely all service employees in the performance of their duties;
  • Ensure all events and private bookings are well looked after with highest standards of service;
  • Oversee database collection with reception team;
  • Ensures schedule is created in accordance to business needs as well as employee well being;
  • Liaise with kitchen on daily operations and quality control.

Requirements:

  • Good knowledge of cooking techniques and ingredients used for menu items;
  • Excellent customer service and inter-personal skills;
  • Comprehensive understanding of business financial reporting, productivity requirements, P&L;
  • Well-developed computer skills, particularly in the use of MS Office and POS systems;
  • Fluent in English; additional languages preferred with Mandarin or Cantonese considered an asset;
  • Ability to identify talent for hiring, retention, and internal promotions;
  • Minimum 2 years’ experience in high end Food and Beverage leadership experience;
  • Outstanding ability to train and motivate staff;
  • Neat, clean and polished appearance with the utmost hygienic standards.