Chief Operating Officer (COO) Job Description

Determine and formulate policies and provide overall direction of companies or private and public sector organizations within guidelines set up by a board of directors or similar governing body. Plan, direct, or coordinate operational activities at the highest level of management with the help of subordinate executives and staff managers.

Chief Operating Officer (COO) Job Description Template

Our company is looking for a Chief Operating Officer (COO) to join our team.

Responsibilities:

  • Design and implement business strategies, plans and procedures;
  • Manage construction contracts and procedures;
  • Oversee daily operations of the company and the work of executives;
  • Lead employees to encourage maximum performance and dedication;
  • Evaluate performance by analyzing and interpreting data and metrics;
  • Collaborate with all departments;
  • Reinforce policies that promote company culture and vision;
  • Manage relationships with partners/vendors;
  • Set comprehensive goals for performance and growth.

Requirements:

  • Ability to speak another language in addition to English is an asset;
  • Minimum 5 to 10 years of senior management experience, preferably in mental health, addictions and/or housing;
  • Financial acumen needed to understand, formulate and manage service budgets;
  • Proven ability to develop and implement changes to improve business effectiveness;
  • A Master’s Degree in a related field;
  • Experience working with organizations in transition, including the development and implementation of operation policies, processes and systems;
  • Experience in the development and implementation of effective long-range business plans and strategic development plans;
  • Effective communication and planning skills;
  • Solid experience leading major projects involving significant change management, transformation of service delivery;
  • Sensitive to spirituality, hope, discovery, innovation and creating a culture of continuous improvement.