Sales Performance Analyst Job Description Template
Our company is looking for a Sales Performance Analyst to join our team.
Responsibilities:
- Monitoring sales activities to identify gaps/ opportunities;
- Manage ad-hoc reporting/analysis as required by the Sales & Operations team;
- Analyzing past sales data to identify areas of improvements;
- Drive process improvement through new analytic approaches and creative thinking;
- Using sales prediction methodologies to determine future trends;
- Analyze customer acquisition and churn pattern;
- Proactively work with each Branch Manager to determine gaps and areas of improvement, and development of solutions for them;
- Other duties as assigned;
- Develop actionable plans for the implementation of process improvement opportunities that drives improved sales performance;
- Ensure understanding/knowledge of products, processes and procedures is at a level required to provide strong recommendations;
- Develop and maintain models to identify the optimal frequency of customer contact and best sales/ service channel by customer segment.
Requirements:
- Proven interpersonal, teamwork, and relationship building skills;
- Demonstrates strong analytical skills, able to analyze new data, draw conclusions and communicate recommendations;
- Strongly committed to provide an excellent employee experience and environment;
- Strong communication and interpersonal skills;
- Proven ability to work effectively and professionally in a dynamic environment while managing multiple client demands and priorities;
- Client service minded;
- Influential and effective communication skills, both verbal and written;
- Demonstrated sound judgment and decision making;
- Strong attention to detail;
- Ability to stay calm under pressure;
- Ability to interact with all levels of stakeholders and leaders;
- Strong dedication to confidentiality;
- Ability to learn quickly and identify new problems.