Housekeeping Room Attendant Job Description Template
Our company is looking for a Housekeeping Room Attendant to join our team.
Responsibilities:
- Clean guest suites to the highest standard by priority set by the Manager;
- Change bedding and make beds;
- Label and submit all lost and found items;
- Empty trash receptacles and dispose of waste;
- Responds to guests and staff inquiries, requests and complaints in a prompt and courteous manner;
- Reports any maintenance issues including burned out light bulbs;
- Cleans sink and fixtures;
- Clean guest rooms include: making beds and changing sheets as required, dusting, vacuuming, placing furniture to its original position;
- Ensures all maintenance and safety hazards are promptly reported to the Supervisor/Manager to minimize hazard risk;
- Ensure security of guest rooms and privacy of guests;
- Fold terry, make beds, and ensure bedrooms are clean;
- Arrange furniture following use by guests;
- Takes personal responsibility for equipment, ensuring it is operated correctly and secure at all times;
- Maintain quality standards and expectations;
- Store lost items and report to supervisor.
Requirements:
- Workplace Hazardous Materials Information System (WHMIS) is an asset;
- Ability to work with little supervision and maintain a high level of performance;
- Able to communicate in English;
- No specific education is required; completion of secondary is an asset;
- Ability to follow instructions;
- Relevant experience would be an asset;
- Good communication skills are an asset;
- Professionalism in manner and appearance;
- Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times;
- Working efficiently with quality;
- Previous housekeeping experience;
- Previous experience is an asset but not necessary (Training will be provided);
- Have own accommodation;
- Ability to work in a fast-paced environment, attention to details;
- No education or experience required, we will train one on one.