Room attendant Job Description
Room attendant Job Description Template
Room Attendants maintain hotel rooms' cleanliness, ensuring a comfortable and inviting environment for guests. Responsibilities include changing linens, cleaning bathrooms, replenishing supplies, and responding to guest requests.
Responsibilities:
- Clean and tidy guest rooms and bathrooms according to hotel standards
- Change bed linens, towels, and other guest amenities
- Restock guest room supplies such as drinking glasses, toiletries, and stationery
- Report any damages or maintenance issues to the appropriate department
- Assist with laundry services as needed
- Ensure guest privacy and security by properly handling guest room keys
- Collaborate with other room attendants and housekeeping staff to ensure all rooms are cleaned and maintained in a timely manner
- Provide excellent customer service by addressing guest requests or concerns promptly and professionally
Requirements:
- Ability to perform physical tasks such as lifting, bending, and standing for long periods of time
- Attention to detail and ability to maintain high standards of cleanliness and tidiness
- Excellent communication skills to interact with guests and fellow staff members
- Flexibility to work weekends, holidays, and different shifts
- Previous experience in a similar role in the hospitality industry is preferred but not required
- Knowledge of safety and sanitation procedures in accordance with industry standards
- Ability to work independently as well as part of a team
- Positive attitude and willingness to go above and beyond to ensure guest satisfaction