Senior Manager, Player Experience Research, BATTLEFIELD

Description & Requirements

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

Pour visualiser la description de poste en français, veuillez sélectionner le français dans le menu déroulant au haut de la page.

At Electronic Arts, we inspire the world to play. We create incredible experiences for players everywhere, and their experiences shape everything we do. Battlefield is one of EA’s most iconic franchises—defined by all-out warfare, large-scale multiplayer, and unforgettable moments driven by player choice, skill, and teamwork.

With over two decades of uncompromising FPS gameplay, 100 million players, and more than 5 billion hours played, Battlefield is entering its next chapter. United under Battlefield Studios, four world-class teams (Criterion, DICE, Motive, and Ripple Effect) are building the future of the franchise: a connected Battlefield universe grounded in the series’ unique DNA.

To support this vision, we are looking for a Senior Manager of Player Experience Research to lead player research for Battlefield. Reporting to the Director of Operations and PX Research in the Player and Quality Insights organization, you will own the player insights strategy to deliver high-impact insights that directly shape design, gameplay, live service, and the franchise’s long-term direction.

What You’ll Do

• Lead, mentor, and grow a high-performing, globally distributed team of player research professionals, setting a strong standard for quality, impact, and craft excellence.
• Define and own the player insights strategy for Battlefield, aligning research priorities with franchise, product, and business goals.
• Serve as a senior voice of the player, influencing creative direction, gameplay systems, progression, monetization, and live service decisions.
• Translate complex player behaviours, needs, and feedback into clear, actionable recommendations that drive player-first outcomes.
• Partner closely with development leadership, product management, design, analytics, and publishing teams to embed player insights throughout the full development and live lifecycle.
• Advocate for scalable, repeatable research practices that elevate how Battlefield teams understand and engage with players over time.

What You Bring

• Degree in a relevant field (e.g., Psychology, Market Research, Data Science, HCI) or equivalent industry experience.
• 7+ years of experience in the gaming industry, with a strong track record leading player/user research teams.
• 5+ years of direct people leadership experience.
• Demonstrated ability to connect player insights to business and franchise strategy, driving measurable impact.
• Strong executive communication skills, with experience influencing senior stakeholders across disciplines and global teams.
• Extensive experience conducting and applying game user research across multiple platforms and geographies.
• A passion for Battlefield, FPS games, or large-scale multiplayer experiences, with a strong understanding of live service games and player communities.

Pay Transparency - North America

Compensation And Benefits

The ranges listed below are what EA in good faith expects to pay applicants for this role in these locations at the time of this posting. If you reside in a different location, a recruiter will advise on the applicable range and benefits. Pay offered will be determined based on a number of relevant business and candidate factors (e.g. education, qualifications, certifications, experience, skills, geographic location, or business needs).

PAY RANGES

• British Columbia (depending on location e.g. Vancouver vs. Victoria) *$141,400 - $204,400 CAD

Pay is just one part of the overall compensation at EA.

For Canada, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, paid top-up to EI/QPIP benefits up to 100% of base salary when you welcome a new child (12 weeks for maternity, and 4 weeks for parental/adoption leave), extended health/dental/vision coverage, life insurance, disability insurance, retirement plan to regular full-time employees. Certain roles may also be eligible for bonus and equity.

About Electronic Arts

We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.

We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.