Branch Manager

Leavitt Machinery is one of the fastest growing material handling equipment dealerships in North America. With an entrepreneurial spirit, mission-driven approach, and customer-focused mindset, Leavitt has achieved consistent growth over the past 25 years. With a focus on learning and continuous improvement, we are proud to invest in our people and offer a progressive and flexible work culture where you can develop and advance your career while focusing on meaningful work.

The Opportunity

Leavitt Machinery is looking for an experienced Branch Manager to join our team in Cambridge, Ontario . As the Branch Manager, you will be overseeing all business units to ensure optimal operational performance, customer satisfaction, and financial results.

Essential Duties & Responsibilities

As the Branch Manager, your key responsibilities will include:

• Lead the day-to-day operations of the branch, ensuring all departments (i.e., Parts, Service, Sales, Rentals, Operator Training, etc.) function in alignment with company goals
• Champion a strong performance culture, balancing safety, service, operational efficiency, and financial accountability
• Develop the annual budget and business plan for the branch, own the branch’s P&L, and review and optimize revenue, margins, and expenses
• Hire, lead, and develop a high-performing, multi-disciplinary team
• Conduct regular coaching sessions and promote employee recognition, engagement, and accountability
• Monitor KPI’s across all departments, identify opportunities for improvement, and take corrective action where needed
• Promote a customer-first culture and resolve customer escalations promptly
• Analyze customer activity, identify service gaps, and develop engagement strategies with business unit leads
• Partner with regional managers and business unit leads to execute strategic initiatives and report on progress
• Foster a positive, respectful, and inclusive workplace that aligns with the company’s guiding values

Required Skills & Qualifications

The ideal candidate will possess the following skills, knowledge, and competencies:

• At least five years of prior management experience
• Strong financial literacy with experience managing budgets and KPI’s
• Strong proficiency with MS Office Suite (Word, Excel, Outlook)
• Knowledge of ERP and CRM systems
• A strategic thinker with a visionary focus and a proactive attitude
• Self-motivated with a strong business acumen and sound decision-making skills
• Ability to thrive in a fast-paced and dynamic work environment
• Strong interpersonal skills and a customer-oriented mindset, including the ability to work with internal and external customers at all levels
• Excellent organizational and time management skills
• Valid driver’s license is required

Benefits & Perks

Leavitt Machinery is proud to offer competitive compensation and flexible benefits coverage for all eligible employees, including an employer matching RRSP plan:

• Company paid medical health care plan for you and your dependents
• Dental plan, vision plan, and prescription drug coverage
• Annual health care spending account
• Life insurance, short term disability insurance, and travel insurance
• Sick leave plan – 100% employer paid
• Employee assistance programs
• RRSP matching
• Company vehicle and fuel card
• Ongoing professional development opportunities

The base pay range for this role is: $110,000 to $130,000 per year, depending on experience, plus bonuses.

This is an onsite role based in Cambridge, Ontario .

Leavitt Machinery would like to thank all applicants for their interest; however, only qualified applicants will be contacted by Talent Acquisition for an interview. We are an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, religion, sex, national origin, disability status, veteran status, age, sexual orientation, gender identity, or any other characteristic protected by law.