Senior Customer Success Lead - Enterprise Growth

$158.4k - $227.7k per year

Freshworks

A leading software company in Toronto is seeking a Lead - Customer Success to enhance and manage relations with top-tier accounts. The role involves ensuring product adoption and retention while aligning solutions to customer goals. With 5-7 years of experience in account management and a bachelor's degree, candidates should demonstrate a proven ability to engage with stakeholders and drive strategic initiatives. This position offers a competitive salary range of CAD 158,400–227,700 and an attractive benefits package. #J-18808-Ljbffr

Apply

Vacancy posted 13 hours ago

Similar jobs that could be interesting for youBased on the Senior Customer Success Lead - Enterprise Growth in Toronto, ON vacancy

Enterprise Customer Success Manager
...combining frontier agentic AI, an enterprise-grade platform, and deep... ...high, and the opportunity for growth — personal, professional, and... ..., staying close to our customers, and pushing each other for excellence... ...As an Enterprise Customer Success Manager, you’ll play a...
Suggested
Full time
Work at office
Harvey, Inc.
Toronto, ON
7 days ago
Senior Enterprise Customer Success Manager
...quickly led to big wins, including: Driving 100+ paying customers under 12 months of launching Partnering with industry... ...its craft, apply. The Role We're looking for a Senior Enterprise Customer Success Manager to own the full customer lifecycle for our most...
Senior
Full time
Work at office
Shift work
3 days per week
Accord.
Toronto, ON
more than 2 months ago
Senior Customer Success Manager
$100k - $110k per year
...Experience Platform . Our industry-leading and award-winning agentic AI... ...employees supports 1,500+ customers—reaching over 14 million... ...billion—demonstrating strong growth, innovation, and lasting impact... ...Staffbase is looking for a Senior Customer Success Manager to join...
Senior
Long term contract
Full time
Local area
Flexible hours
1 day per week
Staffbase
Toronto, ON
20 days ago
Enterprise Customer Success Manager
...agility, and heart, and we're looking for customer-minded pros who share our passion to... ...the Role We are looking for an Enterprise Customer Success Manager (CSM) to join our Sales team... ...expansion opportunities. This is a senior, high-impact role that blends executive...
Senior
Remote job
Long term contract
Full time
Contract work
Internship
Plooto
Toronto, ON
a month ago
Enterprise Customer Success Manager
...at the click of a button. About the Customer Success Team Our Customer Success team is... ...adoption, and identify opportunities for growth. If you're passionate about delivering exceptional... ...today You will manage a portfolio of Enterprise customers, acting as a strategic partner...
Suggested
Long term contract
Full time
Work at office
1 day per week
Riverside.Fm
Toronto, ON
a month ago
Enterprise Customer Success Manager
$70k - $96k per year
...businesses connect with their customers in a rapidly evolving global... ...Department Focus Meet the Growth team at Deliverect—a squad of... ...that set the stage for their success. At Deliverect, we don'... ...Your Impact As an Enterprise Customer Success Manager, you...
Long term contract
Full time
Internship
Work at office
Worldwide
Relocation
Relocation package
Flexible hours
Deliverect
Toronto, ON
more than 2 months ago
Customer Success Lead
...Help Ribbon’s customers transform how they hire while building the foundation for Customer Success at one of the fastest-growing AI companies... ...recruiting. As our Customer Success Lead, you’ll be our first... ...relationships with some of our largest enterprise customers while building the...
Senior
Full time
Flexible hours
Ribbon Ai
Toronto, ON
more than 2 months ago
Scaled Enterprise Customer Success Manager
...MaintainX is the world's leading AI-powered maintenance and asset... ...management platform, serving 13,000+ customers including Duracell, Shell,... ...to match. As a Scaled Enterprise CSM , you will manage a... ...accounts, sitting within our senior-level Account Director organization...
Senior
Full time
Work at office
Immediate start
Maintainx
Toronto, ON
more than 2 months ago
Director of Customer Success
...five years, we’ve cultivated a devoted customer base of over 1,000 corporate and... ...continue executing on our exponential growth plans. LumiQ is also a certified... ...highly talented Director of Customer Success to scale and lead our Customer Success function. As we enter...
Full time
Work at office
Remote work
Flexible hours
Shift work
Night shift
Lumiq
Toronto, ON
13 days ago
Senior Customer Success Manager, Partnerships
$102.4k - $128k per year
...As a Senior Customer Success Manager, Partnerships you will join our growing Customer Success organization in a newly created role focused on delivering... ...with a portfolio of customers, driving adoption, retention, growth, and long-term value while serving as a trusted advisor to...
Senior
Long term contract
Full time
Work at office
Flexible hours
Tipalti
Toronto, ON
29 days ago
Senior Customer Success Manager
...Our Customer Success team is the linchpin of the post-sales customer relationship. By combining... ...hybrid working model. The Role As a Senior Customer Success Manager, you are a... ...lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead...
Senior
Long term contract
Full time
Internship
Worldwide
Mongodb
Toronto, ON
more than 2 months ago
Customer Success Manager
...have seen before. We are looking for a Customer Success Manager to take part in the implementation... ...to day practices of our projects, which leads to adoption across our key accounts.... ...networking skills, with examples of working with senior positions alongside junior team members...
Senior
Full time
For contractors
Buildots
Toronto, ON
5 hours ago
Customer Success Manager
...Regional Governments achieve success and build sustainable futures... ...communities. As a recognized leader in Enterprise Asset Management, maintenance... ...are rewarded, and your career growth is encouraged. Ready to... ...! Job Description The Customer Success Manager is responsible...
Full time
Summer work
Local area
Remote work
Flexible hours
Weekend work
Psd Pty Ltd
Toronto, ON
12 days ago
Senior Customer Success Manager
...We are looking for a Senior Customer Success Manager who is obsessed with turning users into lifelong advocates. In this role, you will own the... ...Tasks Manage an assigned and growing portfolio of high touch enterprise accounts. Build positive relationships with clients,...
Senior
Long term contract
Full time
Work at office
STAN AI
Toronto, ON
more than 2 months ago
Customer Success Manager
...mission-driven talent to help accelerate our growth. Job Opportunity At SWTCH, we're... ...for everyone. As a bilingual Customer Success Manager (CSM) , you'll play a critical role... ...owners, utilities, municipalities, and enterprise partners. You'll manage a dedicated portfolio...
Long term contract
Full time
Contract work
Work at office
Swtch Energy Inc.
Toronto, ON
23 days ago
Customer Success Associate
...Customer Success Associate, North America Hub About Aphex We're the construction coordination... ...2019, we've grown to become the market-leading solution in the UK and Australia, with... ...project success translates into account growth, and collaborate with our UK and APAC hubs...
Full time
For contractors
Apprenticeship
Work at office
Relocation
Aphex
Toronto, ON
19 days ago
Senior Customer Success Manager
...powered platform helps organizations modernize financial operations, increase visibility, and optimize spend across the enterprise. Senior Customer Success Managers are responsible for the post-sales success of a portfolio of customers. As a Sr. CSM, the employee is...
Senior
Long term contract
Full time
Work at office
Local area
Flexible hours
Shift work
3 days per week
Emburse
Toronto, ON
more than 2 months ago
Bioinformatics Customer Success Specialist
$70k - $95k per year
...team. The Role The Bioinformatics Customer Success Specialist makes sure every customer... ...engineering and product. This is a growth-oriented role for an M.S.-level bioinformatician... ...issues within agreed response times. Lead root-cause investigations into missing...
Senior
Full time
Internship
Work at office
Remote work
Flexible hours
Dnastack
Toronto, ON
8 days ago
Account Manager (Client Success & Growth)
$50k - $60k per year
...About Us YuJa, Inc. is a leading provider of cloud-based digital... ...employees by fostering career growth, continuous learning, and opportunities... ...committed to supporting the success of our people and making a... ...strong relationships with enterprise clients by delivering tailored...
Senior
Full time
Internship
Manual labor
Work at office
Worldwide
Monday to friday
Flexible hours
YuJa
Toronto, ON
13 days ago
Senior Customer Success Manager - Technical Account Management
...About Zip Zip is the AI platform for enterprise procurement — built for humans and agents working together. By orchestrating procurement... ...LinkedIn Top Startups. Your Role We’re looking for a Senior Customer Success Manager (equivalent to a Technical Account Manager) to...
Senior
Full time
Internship
Immediate start
Home office
Flexible hours
Zip
Toronto, ON
29 days ago
Senior Customer Success Engineer - Canada
...AI securely. Cyera’s mission is to give enterprises the confidence to embrace AI safely —... ...We are searching for a highly skilled Customer Success Engineer to play a key role in optimizing... ...customer education and promote knowledge growth throughout their journey....
Senior
Full time
Work at office
Remote work
Cyera
Toronto, ON
more than 2 months ago
Director, Customer Success Operations & Education
$150k - $170k per year
...MISSION At Redwood, we empower our customers with lights-out automation for... ...US Redwood Software is the leading orchestration platform for the autonomous enterprise, driving business transformation... ...to focus on innovation, growth and what’s next. CORE VALUES...
Senior
Full time
Local area
Redwood Software
Toronto, ON
15 days ago
Customer Success Manager
...Description CUSTOMER SUCCESS MANAGER POSITION SUMMARY: Lead the delivery of Insights Communities while building strong, consultative relationships with clients. Ensure each program meets business goals and delivers an exceptional member experience and insights...
Full time
Sago
Toronto, ON
12 days ago
Customer Success Manager
...Job Description The Customer Success Manager plays a critical role in driving customer retention, satisfaction, and growth by leveraging data, insights, and cross-functional collaboration. This position is responsible for analyzing customer health metrics, identifying trends...
Full time
Immediate start
Sodales Solutions
Toronto, ON
13 days ago
Customer Success Manager, Major
.... The Adventure Ahead As our next Customer Success Manager (CSM), you will be the ultimate... ...opportunities that drive mutual business growth. Collaborate and Advocate: Partner cross... ...have a proven track record of helping enterprise clients achieve measurable business...
Long term contract
Full time
For contractors
Work at office
Immediate start
Worldwide
3 days per week
Docebo
Toronto, ON
22 days ago
Customer Success Lead, SMB (Tech Touch)
$80k - $120k per year
...love for you to join us! About the role As the SMB Customer Success Lead, you will own ContactMonkey's Small & Medium Business book of... ...ground up You understand the difference between SMB and Enterprise Customer Success — and you know why that matters You're comfortable...
Full time
Work at office
Worldwide
1 day per week
Contactmonkey
Toronto, ON
more than 2 months ago
Customer Success Manager - Asset Intelligence
...MaintainX is a leading mobile-first work execution platform for... ...frontline teams. More than 13,000 customers , including Duracell,... ...is ours. As the Customer Success Manager (CSM) – Asset Intelligence... .... Experience supporting enterprise accounts with complex implementations...
Full time
Maintainx
Toronto, ON
8 days ago
Director, Customer Success
$160k - $189k per year
...The Director, Customer Success is a senior leadership role responsible for driving retention, expansion, and long‑term customer value across a strategic Enterprise portfolio of B2B SaaS customers. This role owns excellence in execution—translating strategy into outcomes...
Senior
Long term contract
Permanent employment
Full time
Work at office
Flexible hours
Achievers
Toronto, ON
more than 2 months ago
Customer Success Engineer
$90k - $115k per year
...Platform powered by the industry-leading Composable CDP. With complete brand context, customer data, and performance history in... ...Hightouch is trusted by leading enterprises like Domino's, Spotify, Aritzia,... ...compassion are essential to our success. If you're energized by velocity...
Full time
Hightouch
Toronto, ON
a month ago
Customer Success Representative
$52k - $55k per year
.... We welcome talented individuals to explore rewarding career opportunities across our diverse teams. Job Summary The Customer Success Representative (CSR) is responsible for managing customer accounts, processing orders accurately, and providing exceptional service...
Full time
Sunpan
Toronto, ON
19 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Senior Customer Success Lead - Enterprise Growth. Be the first to apply!