Dental Assistant/Receptionist

Job Description

Job Description

Dental Assistant / Receptionist Opportunity

Bygrave Family Dental is seeking an experienced, patient-centred Dental Assistant / Receptionist to join our friendly, community-focused practice in Toronto.

Position: Dental Assistant / Receptionist
Location: Toronto
Experience: 1–2 years preferred

What You’ll Bring

·        Accredited dental assisting training

·        X-ray certification

·        1–2 years of dental assisting experience

·        Reliable, organized, and compassionate patient care

·        Strong communication skills and a professional, team-focused attitude

Why Join Us?

·        Work with a friendly, supportive dental team

·        Contribute to a community-focused practice

·        Help patients feel comfortable and cared for

·        Join a professional environment where teamwork matters

Role Overview

This paid role combines clinical chairside support with front desk responsibilities. You will help create a welcoming patient experience, support smooth daily operations, and coordinate details behind the scenes so each visit feels organized, positive, and seamless.

Key Responsibilities

·        Greet patients warmly, schedule appointments, and manage the front desk with professionalism.

·        Answer multi-line phone systems, direct calls efficiently, and provide clear, courteous service.

·        Verify and update patient information using electronic medical records systems.

·        Assist dental providers during procedures, including preparing instruments, taking X-rays, and following sterilization protocols.

·        Manage patient check-in and check-out using dental practice management software such as Instream.

·        Support billing, insurance verification, payment processing, filing, data entry, and correspondence.

·        Maintain clean, organized reception and clinical areas in line with health and safety standards.

Experience and Skills

·        Previous dental office experience is highly preferred; knowledge of dental procedures and terminology is an asset.

·        Office experience in a medical, dental, or administrative setting is valued.

·        Familiarity with electronic medical records and dental practice management systems, particularly Instream, is helpful.

·        Excellent communication skills for working with patients, team members, and insurance providers.

·        Sound judgment and discretion when handling sensitive patient information.

Who Will Thrive in This Role?

This opportunity is ideal for a motivated, detail-oriented team player who is proactive, dependable, and committed to exceptional patient care. Your organization, warmth, and enthusiasm will help our practice create healthier smiles every day.