Social Media Content Coordinator at Ottawa Rapid FC

This Full time on site position offers great opportunities for career growth. Ottawa Rapid FC is a founding member of the Northern Super League — Canada's first professional women's soccer league — alongside clubs in Halifax, Montréal, Toronto, Calgary, Vancouver, and Winnipeg (joining in 2027). We're part of something historic, and in year two we're just getting started. At Ottawa Rapid FC, we believe purpose and performance go hand in hand. We push for excellence, chase continuous improvement, and hold ourselves to a high standard — all while staying rooted in the values and community that make this club what it is. If that sounds like your kind of place, we'd love to hear from you. Social media is where most people will experience Ottawa Rapid FC before they ever set foot in TD Place. It's a fact. That first impression matters. So does the second, and the third, and the one at 11 p.m. on a Tuesday when someone stumbles across a clip of a goal and decides they want to know more. This role helps keep that relationship going, day in and day out.

The Role You'll run the day-to-day social media operation for Ottawa Rapid FC across all platforms: the content calendar, the real-time storytelling on matchday, the asset library, and the steady stream of content that keeps the feed alive between fixtures. You'll work alongside our videographers and photographers and coordinate closely with the Player Care Coordinator, Digital Marketing, Community Marketing, and Partnership Marketing leads so every piece of content lands where it should. This is a hands‑on execution role. You'll keep the system running, keep things on schedule, and keep the feed moving.

What You'll Actually Do

• Keep the Content Operation Running
• Help maintain the social media content calendar: scheduling, updating, and keeping everyone aligned on what's going out and when
• Coordinate shot lists and required deliverables with the videographer and photographers on matchday and beyond, distributing briefs and tracking post‑production timelines
• Keep the content archive and asset library organized so everything stays findable and on‑brand
• Work within the brand guidelines and channel-specific templates developed by our creative agency, applying them consistently and flagging gaps or edge cases to the manager when the template doesn't fit the moment
• Make Matchday Count
• Lead the social content operation on matchdays from first whistle to final post
• Assist the photo and video crew in real time so nothing gets missed
• Work with the Digital Marketing lead on content distribution and performance tracking
• Deliver content assets to the Communications team within agreed timelines post‑match
• Help Build the Story Between Matches
• Capture and produce the player, community, and culture content that keeps audiences engaged when the team isn't playing
• Create content that speaks to each of our four fan personas, not just a generic audience
• Spot the moments, stories, and voices worth amplifying and flag them early
• Coordinate Across the Marketing Team
• Work with the Community Marketing lead to produce content that supports programming, outreach, and fan engagement
• Support the Partnership Marketing lead on sponsored content that earns its place in the feed rather than interrupting it
• Coordinate with the Player Care Coordinator on athlete content capture so players know what's being asked of them and when
• Loop in the Digital Marketing lead early so distribution and creative stay aligned
• Flag content needs and production constraints clearly and early so everyone can plan around them
• Help Track the Numbers
• Pull performance data across platforms and share what you're seeing
• Contribute to regular performance reporting
• Notice what's working, be honest about what isn't, and bring it to the table

What We're Looking For

• Experience
  • A minimum of 2 years in social media content creation, ideally in sports, entertainment, or community-driven brands
  • Comfortable working alongside photographers and videographers in the field
  • A portfolio or samples that show range: matchday energy, storytelling, and a point of view
  • Platform expertise across Instagram, TikTok, X, Facebook, and YouTube
  • Sound editorial instincts and a willingness to learn what makes content land
  • Must be able to work in Canada unsponsored
• Skills
  • Comfortable on a shoot and open to creative direction
  • Comfortable working in fast-moving, unscripted environments
  • A working grasp of content performance metrics and eagerness to build on it
  • Able to juggle competing priorities without letting anything fall through the cracks
  • Familiarity with scheduling and asset management tools
• You're a Good Fit If:
  • You can work within a defined visual system and keep it consistent rather than needing to build from scratch
  • You care about the soccer, not just the content
  • You're resourceful and comfortable in a lean, fast-moving environment
  • You get that sponsored content and authentic content don't have to be opposites
• Success Looks Like
  • A social presence that feels like Ottawa Rapid FC, not a template
  • A matchday crew that feels supported and delivers
  • Cross‑functional partners who can count on you
  • Audience growth that reflects genuine engagement, not just reach
  • Sponsored content that fans don't skip

Why You'll Love Working Here

This is a full-time role with a competitive salary and strong benefits — but that's just the start. You'll be part of something bigger: the growth of women's professional soccer in Ottawa, at a moment when the sport is capturing the attention of a city hungry for it. Your work will matter. Thousands of fans connect with this club in ways that mean something to them, and you'll have a direct hand in shaping that experience. And through all of it, you'll be doing it alongside a team that shows up for each other.

Job Details

• This is a permanent, full-time replacement position based in Ottawa.
• The role requires a flexible schedule that includes evenings, weekends, and all home match days.
• Base Compensation $50,000 plus a comprehensive health benefits package.
• Bring your own favourite phone.

We welcome applications from candidates of all backgrounds.