Assistant Store Manager Vancouver Outlet

Overview:

Marc JacobsInternational powered bythe creative genius of Marc Jacobs seeks an Assistant Store Manager to join its Vancouver Outlet location name in Vancouver Ontario . The Assistant Store Manager will support the Store Manager in the daily operation of the store including the overall management of the team merchandise and sales results. They will lead by example and deliver positive and inclusive client experiences which contribute to the overall commercial success.

RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

Sales Support:

• Demonstrate leadership by playing an active role on the selling floor

• Support the sales process as needed

• Assist in facilitating solutions to customer issues

• Model the standards for customer service

• Uphold company and store standards policies and procedures

Visual Merchandising:

• Ensure store visual merchandising standards are met and maintained

• Support the Visual Team in planning and performing any necessary changes in visual environment

• Review sales frequently and take action on visual merchandising to improve sales

Staff Training and Development:

• Provide guidance to sales and support teams deliver constructive feedback and learning opportunities

• Support the Store Manager with the recruitment training development and succession of team members

• Develop train and continuously motivate associates towards achieving and exceeding sales objectives

Operations:

• Support the Store Manager in managing the day-to-day operations of the store to ensure the store meets key performance indicators and profit and loss expectations

• Maintain inventory accuracy and shrink rates within company standards by regularly following up with operations and implementing initiatives as needed

• Perform any special projects or tasks as directed by the Store Manager

QUALIFICATIONS:

• 5 years retail experience

• Previous experience managing others within a customer service environment required

• Proven record of motivating developing and coaching team members

• Strong analytical skills - ability to analyze retail KPIs and on-floor behaviors

• Demonstrated verbal and written communication skills

• Passionate about the customer experience

• Ability to connect to the customer through excellent service strong visual presentation and business acumen

• Delivers Excellence - demonstrates passion and empathy anticipates and exceeds client expectations

• Cultivate an Entrepreneurial Spirit - embraces change and new opportunities while remaining true to the DNA of Marc Jacobs

• Creative & Innovative - promotes curiosity diversity and collaboration is open to disruptive ideas

• Computer skills including operating a POS and navigating Microsoft Office suite

• Must have flexibility to work a retail schedule including evenings weekends and holidays

SALARY & BENEFITS/WHAT WE OFFER:

The compensation for this position ranges from $30-$32 CAD (hourly). The rate of pay offered will be dependent upon candidates relevant skills and addition we offer our employees a comprehensive benefits package including paid holidays vacation time sick and personal time medical dental and vision insurance and 401k matching. We also offer discounts on travel entertainment and more through our partnership with PerkSpot. MJ employees also receive discounts on MJ products throughout the year as well as access to discounts on other LVMH brands.

ABOUT MARC JACOBS

For nearly 40 years Marc Jacobs has been a driving force in fashion with his philosophy: pioneering designs an irreverent spirit the everyday and the extraordinary. Today the brand continues to make its Marc as rebellious unpredictable and original.

Our work is founded on our core brand pillars: unexpected utilitarian urban unisex and unique. NYC in design and spirit our teams thrive off relentless authenticity an openness to standing out and inclusivity for all.

EEO STATEMENT

Marc Jacobs International was founded on Marcs vision of celebrating uniqueness and being Perfect as You Are. We are committed to building an equitable and inclusive culture that values diversity of thought background and experience all essential to our spirit of innovation and line with this commitment we believe that the best candidate may be one who comes from a less traditional background or may meet the qualifications in different ways. We encourage you to apply even if you dont meet all of the listed qualifications.

Marc Jacobs International is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race color sex sexual orientation gender identity or expression age veteran status national origin religion disability or any other characteristic protected by federal state or local law.

Required Experience:

Manager