HR Systems Specialist

About CoolIT Systems Inc.

Founded in Calgary, Alberta in 2001, CoolIT Systems is the leading Direct Liquid Cooling technology provider for data centers, supercomputers, and desktop computers. We design and manufacture solutions used by the largest technology companies worldwide.

Recognized as one of “The Americas’ Fastest Growing Companies 2023” by the Financial Times and honored with Deloitte Fast 50 Clean Technology (2022) and Deloitte Fast 500 awards (2021 & 2022), CoolIT’s rapid growth is attracting global attention.

As demand for generative AI, high‑performance computing, and cloud solutions continues to accelerate, there has never been a more exciting time to join our team.

What You’ll Do

Role

The HR Systems Specialist is responsible for the administration, optimization, and ongoing support of the organization’s Human Resources Information Systems (HRIS). This role partners closely with HR, Payroll, IT, and business stakeholders to ensure data integrity, system efficiency, and scalable HR technology solutions across multiple countries.

The HR Systems Specialist translates business needs into system capabilities, drives process improvements, supports data‑informed decision‑making, and delivers an enhanced user experience for employees, leaders, and HR teams.

Responsibilities

HR Systems Administration & Support

• Maintain data integrity, security, and compliance across HR systems, including HR, Payroll, Benefits, Talent, and Time & Attendance modules
• Administer, configure, and optimize UKG and related HR systems to support onboarding, job changes, compensation updates, and terminations
• Serve as the primary point of contact for HRIS inquiries, troubleshooting system issues, and resolving data discrepancies
• Maintain system user access and permissions in accordance with internal controls and regulatory requirements

Reporting, Analytics & Insights

• Develop, maintain, and optimize HRIS reports and dashboards to support HR, Payroll, Finance, and business leaders
• Create intuitive visuals and self‑service tools providing insights into workforce planning, recruitment, talent, and compensation
• Establish and track project‑specific KPIs, ensuring reports are well documented, tested, and optimized

Process Improvement & System Enhancements

• Build, maintain, and execute the HR systems roadmap
• Identify opportunities to streamline and automate people‑related processes, reducing manual effort and improving scalability
• Lead or support system upgrades, enhancements, and new module implementations, including requirements gathering, UAT, documentation, and change support

Collaboration & Integrations

• Collaborate with cross‑functional stakeholders to assess business requirements and deliver effective system solutions
• Work closely with IT on system integrations, data flows, and information security
• Liaise with UKG and third‑party vendors to manage support cases, enhancements, and integration issues
• Support Employee Services by resolving system and technical payroll/HR inquiries

Who You Are

Basic Qualifications

• Post‑secondary education in Human Resources, Information Systems, Business Administration, Computer Science, or a related field (or equivalent experience)
• Minimum of 3 years of experience administering or supporting an HRIS within an HR, Payroll, or People Operations environment
• Strong hands‑on experience with HRIS configuration, reporting, data structures, and troubleshooting

Preferred Qualifications

Experience working in global or multi‑location organizations

Experience with UKG and Workforce Management (WFM) modules

Skills & Competencies

Strong technical, analytical, and problem‑solving skills

Excellent communication and interpersonal skills

Ability to work independently and collaboratively in a fast‑paced environment

Strong organizational skills with the ability to manage multiple priorities and deadlines

Proactive, self‑motivated approach with a focus on continuous improvement and user experience

WHY COOLIT?

We strive to be an employer of choice and believe in rewarding our employees with career development opportunities that strengthen our culture and align with our vision and values.

Benefits

Our comprehensive benefits package includes:

• Vacation and flex days, plus a paid company‑wide shutdown during the holiday season
• Comprehensive health benefits (Dental, Drugs, Optical, Paramedical, and Health Spending Account) effective from day one and fully employer‑paid
• Casual yet professional dress‑for‑your‑day environment
• Retention rewards such as The Big Coffee Break, offering additional vacation and monetary bonuses
• Company‑funded RRSP contributions to support long‑term financial goals

We thank all candidates for their interest; however, only those selected for an interview will be contacted.

Successful candidates will be required to complete background checks, including criminal record and education verification.