Program Assistant

Local Government Management Association

Program Assistant

JOIN OUR TEAM TO SUPPORT LEADERSHIP EXCELLENCE IN BC LOCAL GOVERNMENT!

About Us
The Local Government Management Association of British Columbia (LGMA), located on the traditional territories of the (Lekwungen) Peoples, also known as the Xʷsepsəm () and Nation, is an independent non-profit organization that has been providing professional development and training for local government professionals across B.C. for over 100 years.

Ours is a passionate, tight-knit, service-oriented team. Together we provide leading professional development and member services - all the while brainstorming, high-fiving, laughing a lot, and often sharing meals together! If you value a positive and dedicated culture, fun and supportive colleagues, and the opportunity to work in a flexible, empowering environment, we’d love to hear from you!  It’s incredibly rewarding to work with the professionals that support our communities, and to provide leading educational programs that ensure local government staff have the skills and competencies to deliver vital local programs and services. Hear from our members about what we do and how we impact their careers .

Position Summary
The key responsibilities of the Program Assistant position include:

• Manage program registrations, attendee tracking, and evaluations
• Administer online and in-person courses (Moodle, Zoom), including setup, enrollment, and completion tracking
• Provide administrative support for programs, projects, services, and events (scheduling, correspondence, materials distribution)
• Respond to inquiries and resolve issues from members, partners, and the public
• Coordinate distribution of manuals, resources, and program materials
• Support communications and marketing activities, including digital content and social media scheduling
• Maintain membership records, process applications, and support member communications and engagement
• Monitor membership data, support reporting, and assist with outreach and chapter coordination
• Provide general administrative support, including records management, office operations, and support to leadership and Board activities

Qualifications
We are looking for self-motivated professional who can surface efficiencies, learn on the fly, communicate well, and enjoys problem solving in a team environment. We are looking for someone with post-secondary training in Office Administration, Finance Administration, Business Administration or a related field with a minimum of two years’ experience and demonstrated ability to:

• Proficiently use the technology inherent of the work including: Office 365, databases, PowerPoint and Sage Accounting software;
• Skillfully communicate in writing and orally;
• Accurately complete accounts receivables and financial tasks;
• Research and analyze issues and identify solutions;
• Provide top-notch customer service;
• Support project or program teams; and
• Maintain databases (e.g. volunteer/contractor/ membership). 

Please note, an equivalent combination of education and experience may be considered. Understanding of the local and First Nations government systems in BC is an asset.

This position is full time at 35 hours per week. The compensation range for this position is $39.62 /hour ($72,108.40 annually) in addition to a comprehensive benefit package and flexible working hours. 

How to Apply
Consider joining our team and being part of an innovative, empowering, and rewarding organization.  At the LGMA, we are committed to recruiting a diverse workforce that represents the community we serve. Indigenous people, racialized persons, all genders, LGBT2Q+, persons with disabilities, and individuals who may contribute to the further diversification of ideas are encouraged to apply. Accommodations will be provided upon request during the recruitment process.

Applications will be accepted until June 30 at 4:00 p.m.

While LGMA thanks all applicants in advance for their interest, please note that only those who are short-listed will be contacted. Applicants who are short-listed will receive a copy of the job description.

In accordance with information and data provided by British Columbia’s Provincial Health Office, being fully vaccinated against COVID-19 is the most effective way to safeguard the health and reduce the risk of transmission to everyone. The LGMA is mandated by its constitution to deliver professional development and training to local government staff members across British Columbia. Because we are a small team and all staff are expected to be available to support the delivery of in-person programming that are subject to the Provincial Health Orders for in-person events, and reflective of the possibility of vaccination passport requirements being reinstated by Public Health Orders, eligible applicants will be asked to show proof of vaccination or proof of medical exemption during the recruitment process. Candidates who cannot be fully vaccinated based on a protected legal ground as defined in the BC Human Rights Code may request an accommodation of this requirement to be fully vaccinated.