Assistant Food Service Manager

Assistant Food Service Manager – Pearson College (Victoria)

What Moves You

•    Creating warm, memorable dining experiences for students and staff
•    Being flexible, hands on, and energized by variety in your day
•    Building strong relationships and fostering a positive team culture
•    Coaching and mentoring staff, and feeling comfortable delegating tasks
•    Staying calm and focused even when the kitchen gets busy
•    Caring about the details — food quality, safety, service, and cost control
•    Being proactive and anticipating what the operation needs next

What You’ll Do

As the Assistant Food Service Manager , you support the daily operations of the dining program at Pearson College. You work closely with the Chef Manager and Food Service Director to ensure smooth service, strong team performance, and a great experience for students, staff, and guests.

This role blends light culinary support, front line leadership, administrative tasks, and operational oversight. You help set the tone for service excellence and step in as the lead when the Chef Manager or Director is away.

Culinary experiences and well-maintained environments are fundamental to student success.  

From brain-powering ingredients to comforting flavor combinations, nutritious food doesn’t have to be boring. Aramark chefs and dietitians are constantly reviewing the latest insights and food trends to find the next culinary innovation and help students discover their love of food. 

We partner with you to enhance the student experience, support parents, and collaborate with administration, all while delivering on the expectations of parents and the community. 

Job Responsibilities

Leadership & Team Support

•    Support the Chef Manager in leading, scheduling, and coaching the food service team
•    Provide hands on support during busy periods (service, prep, plating)
•    Help onboard and train new staff

Operational Excellence

•    Support daily dining hall operations, ensuring meals are served on time and to standard
•    Assist with monitoring food quality, presentation, and portioning
•    Help maintain cleanliness, sanitation, and safety throughout the kitchen and service areas

Food Safety & Compliance

•    Maintain temperature logs, production records, and other required documentation
•    Support HACCP, WHMIS, OH&S, and Aramark compliance programs
•    Ensure staff follow all food safety and sanitation procedures

Inventory, Ordering & Cost Control

•    Assist with inventory counts, receiving, and stock rotation
•    Support ordering and vendor communication
•    Help monitor food and labour costs, waste, and portion control
•    Contribute to meeting financial targets through efficient operations

Campus & Client Engagement

•    Build positive relationships with students, faculty, and campus partners
•    Support special events, theme meals, and campus activities
•    Participate in client meetings and share operational updates

Administrative Support

•    Assist with scheduling, payroll inputs, and basic reporting
•    Support rollout of Aramark operational programs and standards
•    Act as the lead on shift when the Chef Manager or Director is away 

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

Experience

•    2+ years of experience in food service, hospitality, or culinary operations
•    Some supervisory or lead hand experience preferred
•    Culinary background required (but not a chef level role)
•    Experience in a campus, hotel, or high volume environment is an asset

Skills & Competencies

•    Strong communication skills (verbal & written)
•    Ability to lead, coach, and motivate a team
•    Comfortable working in a fast paced environment with frequent walking and light lifting
•    Strong attention to detail and commitment to food safety
•    Basic financial literacy (food cost, labour cost, inventory)
•    Proficiency with Microsoft Office (Excel, Word, Outlook)

Education

Minimum 1-2 years experience