General Manager

KEEP THE DREAM ALIVE - it’s a simple statement that means so much to thousands of LUG athletes across North America. For many young adults, aging out of minor sports marks the end of their athletic careers - that’s where LUG comes in. What started as a small six-team hockey league has grown into one of the largest adult sports leagues, with over 20,000 athletes across 60+ cities and 8 sports. LUG was built to give student athletes a better way to keep playing. Offering a better way to stay in the game, whether casually or competitively, while fostering a community of friends across campuses, welcoming all skill levels, and prioritizing great experiences both on and off the field.What We’re Looking ForWe’re looking for a strong, reliable leader to serve as the backbone of their local league. As a General Manager, you are the senior operator - someone who takes ownership, solves problems in real time, and ensures everything runs smoothly behind the scenes. You’re organized, communicative, and proactive, with a natural ability to lead teams and hold others accountable. You thrive in fast-paced environments, can think on your feet, and are just as comfortable managing logistics as you are supporting staff and building relationships within the league community.About the RoleThe General Manager (GM) is the senior operator of the league, responsible for making sure everything runs week in and week out. Early Season: You’ll be hands-on at games to build relationships and understand the flow of operations. Mid-to-Late Season: You will shift into a leadership role focused on oversight, accountability, and preventing issues before they happen. A successful GM ensures that staff are supported, standards are upheld, and the league consistently delivers a high-quality experience.Responsibilities Own all league logistics, including receiving and managing shipments (jerseys, merch, equipment) Ensure equipment is tracked, transported, and accounted for throughout the season Lead game night operations by overseeing GDS and TK staff performance Handle real-time issues, including late or absent staff, and communicate updates to HQ Monitor referee performance and address issues as they happen Manage incident escalations and act as the on-site point of contact for HQ Oversee roster accuracy, stats, and game result corrections Confirm team attendance and manage forfeit outreach when needed Stay active in captain chats — answering questions and escalating concerns Keep a pulse on league health, including competitive balance and player eligibility Flag and report any facility issues impacting game play Complete end-of-season equipment returns and inventory reconciliation Identify and refer top players and staff to help grow the league Perks & BenefitsJoining the LUG team comes with more than just a title. We value our GMs and provide a range of incentives to reward your hard work: Performance Bonuses: Earn extra compensation based on the success and quality of your league operations. Free Gear: Receive exclusive product from LUG and our sponsors. Play More, Pay Less: Enjoy discounted season fees for LUG Sports leagues. LUG Alumni Network: Gain lifetime access to the LUG Management Alumni Network, connecting you with former leaders across various industries. Career Growth: Get on the fast track for full-time career opportunities within the LUG Corporate Office. Ready to keep the dream alive? Apply now to lead the next generation of LUG athletes in your city.