Project Analyst/Manager (Intermediate)

Who We Are

PLATO is Canada’s largest Indigenous-owned software testing and technology services company. For nearly 30 years, our expert teams have helped our clients deliver reliable products that users enjoy interacting with.

Our 100% Canada‑based team brings deep experience in QA, software testing, and IT services, along with a shared commitment to collaboration, mentorship, and continuous improvement. We’re a team that shows up for each other, whether that’s tackling complex client challenges or helping colleagues grow through coaching and knowledge‑sharing.

As Canada’s largest Indigenous‑owned software testing company, we’re proud of our roots and our mission to build a stronger, more inclusive technology workforce. At the same time, we warmly welcome applicants of all backgrounds and experiences who are passionate about quality, teamwork, and making an impact.

Contract Duration: Oct 6, 2026 to May 30, 2027

Number of Roles: 3

Security Clearance: Reliability or higher is required at time of application

Job Summary

The Project Analyst/Manager serves as the operational backbone of the Ways of Working function, supporting effective program delivery through administration of the Azure DevOps environment, integrated planning, dependency management, and delivery reporting solutions. This role is responsible for designing, building, configuring, and continuously improving program dashboards, workflows, data automations, applications, and reporting tools, with a strong focus on Power BI, PowerApps, agent development, and Azure DevOps. Working closely with the Ways of Working Lead, release managers, and workstream leads, the position ensures delivery data is accurate, accessible, and actionable, while maintaining the program dependency register, integrated plan, and delivery tracking structures that enable informed decision-making and successful execution across the program.

Responsibilities

• Administer and maintain the program's Azure DevOps (ADO) environment, including project setup, team configuration, area and iteration paths, permissions, process templates, custom work item types, workflows, states, rules, automations, and data quality standards.

• Develop, maintain, and enhance delivery dashboards, reporting solutions, and automated data flows using Azure DevOps, Power BI, Power Automate, APIs, queries, and related technologies to improve delivery visibility and decision-making.

• Support backlog management, sprint planning, and delivery tracking activities, providing guidance on Azure DevOps best practices, reporting standards, and ways of working.

• Maintain the integrated program plan, including schedules, work breakdown structures, milestones, delivery streams, and cross-workstream dependencies.

• Identify, document, analyze, and track cross-stream dependencies, facilitate resolution discussions, assess critical path impacts, and escalate schedule risks as required.

• Coordinate project activities, meetings, workshops, and stakeholder engagements, ensuring actions, decisions, dependencies, and deliverables are documented, communicated, and tracked to completion.

• Monitor and maintain RAID logs (Risks, Assumptions, Issues, and Dependencies), supporting mitigation planning, issue resolution, ownership accountability, and escalation processes.

• Prepare project status reports, dashboards, governance materials, meeting documentation, and dependency reporting to support program oversight and decision-making.

• Collaborate with business, technical, vendor, release, and workstream teams to monitor progress, manage dependencies, track deliverables, and ensure successful program execution.

• Develop process documentation, user guidance, and operating procedures, while providing clear written and verbal communications that translate complex delivery, planning, and dependency information into actionable insights for stakeholders.

Requirements

• Advanced proficiency with Azure DevOps (ADO), Microsoft Project, Microsoft Teams, SharePoint, Excel, and PowerPoint , with demonstrated experience supporting delivery planning, tracking, governance, and executive reporting.

• Hands-on experience developing and enhancing Power BI dashboards and reporting solutions , including data modeling, measures, visualizations, and integration with Azure DevOps and other delivery data sources.

• Experience designing and building PowerApps, forms, agents, and workflow solutions to support planning, status reporting, RAID management, metrics collection, and process automation.

• Strong capability in data integration and automation , leveraging tools such as Power Query, Dataverse, SharePoint Lists, ADO APIs, Power Automate, and agent-based workflows to improve data quality, reliability, and reporting efficiency.

• Ability to translate business and Ways of Working requirements into practical dashboards, applications, reporting workflows, and data structures that support program delivery and decision-making.

• Strong understanding of ADO delivery data structures , including work items, iterations, releases, milestones, dependencies, and status reporting, with the ability to design solutions that support accurate and reliable reporting.

• Experience owning and continuously improving reporting and automation solutions, identifying data quality or usability issues, incorporating stakeholder feedback, and driving ongoing enhancements.

• Strong analytical, problem-solving, and communication skills, with the ability to present complex delivery information through clear, actionable insights and executive-ready reporting.

• Proficient in using Excel for analysis, validation, and interim data management , while leveraging enterprise reporting tools such as Power BI as the primary reporting platform.

Work With Us

At PLATO, we believe that great work happens when people feel supported, connected, and challenged in the right ways. You’ll be part of a collaborative environment where experienced professionals share knowledge, mentor others, and contribute to solving complex, real‑world client projects.

We are committed to inclusive hiring practices and encourage applications from individuals of all backgrounds, including women, persons with disabilities, visible minorities, and Indigenous peoples. If you require accommodation at any stage of the recruitment process, we’re here to support you.

PLATO respectfully acknowledges that we operate on treaty territories, unceded First Nations and Inuit territories, and within Métis homelands. We honour the long history of these lands and actively work toward reconciliation between Indigenous and non‑Indigenous peoples on Turtle Island.