Program Administrator

Department of Transportation and Infrastructure

Customer Relations / Assets and Inventory Manager

Open

Regular Position

Radio Communications Branch

Fredericton

Who we are

The work we do has a positive impact on our communities and helps improve the everyday lives of New Brunswickers. Together, we are over 45,000 New Brunswickers who are passionate problem-solvers, who make a difference and are proud to call New Brunswick home.

The Department of Transportation and Infrastructure has a broad mandate and is committed to maintaining and improving New Brunswick’s public infrastructure. The Department of Transportation and Infrastructure’s mission is to contribute to New Brunswick’s economy and quality of life by providing and supporting sustainable infrastructure that allows for the safe and efficient movement of people, goods and government services to the public. Not only is the department responsible for managing over 18,000 kilometers of provincial highways, it also manages the planning, design and construction of hospitals, schools and other government buildings.

The Radio Communications Branch is responsible for the provision of Radio Communications and other advanced technological services for all government departments and agencies. The Branch provides contract management of the New Brunswick Trunked Mobile Radio (NBTMR) system, the province’s P25 Digital Public Safety Grade Radio System. The NBTMR provides mission critical services to various Provincial, Federal, and Municipal stakeholders.

What you will do

Reporting to the Assistant Director/Manager of Corporate Services, the successful candidate will be responsible for the following:

• managing all aspects of the provincial radio fleet, including inventory control, asset tracking, configuration management, programming documentation, and maintenance coordination;
• developing, maintaining, and auditing radio programming and configuration records to ensure compliance with established standards and interoperability requirements;
• building and maintaining effective working relationships with stakeholders across federal, provincial, municipal, and external organizations;
• forecasting equipment requirements, managing inventory levels, and coordinating the distribution of radio assets to support operational requirements;
• analyzing network and subscriber performance data, preparing reports, and providing recommendations related to fleet development, network enhancements, and budget planning;
• collaborating with departmental radio coordinators and service providers to maintain accurate fleet information and ensure the security, accountability, and effective management of radio assets;
• responding to hardware and software service requests and coordinating solutions with clients and service providers;
• meeting with clients to assess current asset status, identify future operational requirements and risks, and support planning activities;
• maintaining client portfolios, records, and reports, ensuring information is accurate, organized, and current;
• supporting team objectives and contributing to operational projects and initiatives as required.

Work environment

• Office location: Fredericton Area.
• Standard hours of work: Monday – Friday.
• Operational requirements may also require working on weekends and/or variable hours.
• Frequent travel within the province will be required.
• We promote a scent-reduced environment.

Who you are

Key behavioural competencies

• Concern for Order
• Analytical Thinking/Judgment
• Relationship/Network Building
• Results Orientation

Technical competencies

• Ability to Use Office Technology, Software and Applications

Essential Qualifications

• Possession of a bachelor’s degree in Business Administration, Public Administration, Information Management, Information Technology, Telecommunications, Engineering Technology, or a related field.
• A minimum of one (1) year of progressively responsible experience in asset management, inventory management, project coordination, telecommunications, information management, client services, or a related operational environment.
• Experience with Microsoft Office Suite.
• Valid Class 5 driver’s license as issued by the Province of New Brunswick.
• You will be required to undergo a Criminal Background Check.

An equivalent combination of education, training and experience may be considered.

Written and spoken competence in English is required. Please state your language capability.

• Applicants must clearly demonstrate the essential qualifications to be given further consideration.
• Résumés should be in chronological order specifying education and employment in months and years including part-time and full-time employment.
• Please ensure that your preferred language of assessment is identified in your résumé.

Asset Qualifications

• experience maintaining records, inventories databases, or asset management systems;
• experience preparing reports, analyzing information, and making recommendations to support operational decision-making.

Subject to the response to this competition, candidates may be required to demonstrate on their application one or more of the asset qualifications in addition to the essential qualifications in order to be given further consideration.

The Department of Transportation and Infrastructure offers

• Meaningful work and the opportunity to support New Brunswickers in times of need.
• Opportunities for career growth, professional development and training.
• Comprehensive benefits package which includes paid vacation, Health and Dental Plan, Life Insurance and the Public Service Shared Risk Pension Plan.
• Free access to Employee and Family Assistance Program (EFAP) and services.

SALARY

Pay Band 3: $2,067.00 to $2,889.00 bi-weekly, based on 36.25 hours per week.

Providing a safe workplace for all . Your health and safety are important to us. GNB has implemented preventative measures across the organization to ensure your health and safety.

How to apply

We encourage applicants to apply on-line, by e-mail to ***email_hidden*** or by mail at the following address by August 10, 2026 , indicating competition number (17003) 2026-D31-05 . This competition may be used to fill future vacancies at the same level.

Department of Transportation and Infrastructure

Human Resources Branch

P. O. Box 6000, Fredericton NB E3B 5H1

Telephone: View phone number on ca.workus.org

We thank all those who apply, however, only those selected for further consideration will be contacted.

As per the Civil Service Act , veterans, who demonstrate they are among the most qualified, shall be given preference at the time of appointment.

We are an Equal Employment Opportunity Program contributing to the creation of a more balanced workforce that reflects the diversity of the province by removing barriers to employment and providing individualized supports to designated equity group members.

The New Brunswick Public Service: Improving the lives of New Brunswickers every day!

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