ARC’TERYX Manager of Software Engineering
Arc'teryx Equipment
Join ARC’TERYX as a Software Engineering Manager in North Vancouver, focusing on Salesforce solutions. Transform guest service experiences while leading an engaged engineering team. This role will have you overseeing the development of key features for After-Sales Support, ensuring alignment with business objectives. You'll mentor engineering talent and foster a culture of accountability, promoting continuous improvement and collaboration across teams. Manage technical debt effectively while contributing to the overall vision of the technology group. Key Responsibilities:
- Inspire a high-performing engineering team for quality solutions
- Execute strategies for optimizing After-Sales Support
- Design and implement Salesforce features with best practices
- Collaborate on success metrics with product management
- Ensure rigorous unit test coverage and process improvement
- 8+ years in Salesforce Service/Sales Cloud environments
- Experience in large-scale Salesforce project management
- Knowledge of integration patterns and APIs
- Familiarity with Data Cloud and AI-assisted services
- Ability to steer teams through ambiguity and change
Vacancy posted 5 days ago
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