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RQ11615 - Business Analyst I Toronto - Onsite

$55 - $60 per hour

Analyst Technical Solutions

Toronto, ON
  • Remote job

Job Title: RQ11615 - Business Analyst 
Location: Ontario, Canada (100% Onsite, 5 days/week)
Job Type: Contract (135 Business Days / ~6 Months, potential extension)
Rate: Up to $55-60/hr incorp 
About the Role:  We are seeking a Junior Business Analyst to join the Government Services Integration Cluster within the Ontario Public Sector (OPS). In this role, you will deliver a comprehensive range of I&IT business analysis services, collaborating closely with business stakeholders, subject matter experts, and technical teams to gather, document, and analyze business needs for digital and systems transformation initiatives.

Key Responsibilities

  • Requirements Management: Gather, analyze, document, and validate business, data, and system requirements.
  • Process Modeling: Develop business architecture artifacts, process flows, swim lane diagrams, and use case surveys using tools like Microsoft Visio and Lucidchart.
  • Stakeholder Engagement: Facilitate Joint Application Development (JAD) sessions, conduct interviews, and lead workshops with cross-functional stakeholders.
  • Solution Definition: Define user stories, acceptance criteria, use cases, and non-functional requirements aligned with agile and traditional project lifecycles.
  • Data Analysis: Conduct data analysis and database queries using SQL to inform system solutions and workflow optimizations.
  • Project Support: Build traceability matrices, monitor progress, support change management, and report updates to I&IT management.

Mandatory Qualifications (Must-Have)

  • Requirements Gathering: Demonstrated experience eliciting, scoping, and documenting complex data, system, and business requirements.
  • Process Mapping: Proven expertise creating detailed process flow and swimlane diagrams using MS Visio or similar diagramming tools.
  • Use Cases & Stories: Hands-on experience writing clear use cases, user stories, and acceptance criteria for IT solutions.
  • SQL & Data Analysis: Practical experience querying databases and conducting data analysis using SQL.
  • Facilitation: Proven track record leading requirements discovery workshops, JAD sessions, and user interviews.
  • Collaboration Tools: Proficient with Jira, Confluence, and Azure DevOps for project tracking and requirements management.
  • Governance Awareness: Foundational knowledge of public sector or enterprise procurement, regulatory compliance, and service delivery frameworks.

Nice-to-Have Skills

  • Public Sector Experience: Prior experience within the Ontario Public Sector (OPS), broader public sector, or municipal government environments.
  • OPS Methodologies: Familiarity with the OPS Unified Project Management Methodology, Enterprise Architecture, and Gating Processes.
  • Accessibility Standards: Working knowledge of the Accessibility for Ontarians with Disabilities Act (AODA) compliance standards.
  • Business Intelligence: Exposure to Power BI, Advanced Excel, or data visualization platforms.

Evaluation Criteria & Weighting

  • 35% — Data & Business Analysis & Requirements Management
  • 25% — Stakeholder Engagement & Communication
  • 20% — Systems Optimization & Digital Transformation
  • 15% — Technical & Tools Proficiency
  • 5% — Public Sector (OPS) Experience
Vacancy posted 2 days ago
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