Service Representative at McGill University
McGill University
Elevate your career as a Service Representative for McGill University's Scholarship and Student Aid Office. This full-time role focuses on admissions, registrations, and providing critical student support. In this vital position, you will be the first line of support for students navigating various funding opportunities. Responsibilities include processing admission applications, managing transcript requests, and providing in-depth information on university aid programs. Excellent communication and problem-solving skills are essential to thrive in a fast-paced environment. Key Responsibilities:
- Assist students with application requirements and aid options
- Process admissions and registrations efficiently
- Retrieve and report enrolment statuses to funding ministries
- Investigate and resolve discrepancies in documentation
- Support Financial Aid Counsellors in program operations
- DEP in Office Systems or Secretarial Studies
- 3 years of related experience
- Bilingual in English and French
- Strong computer skills with various platforms
- Ability to handle confidential information with discretion
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