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Training Advisor

$60k - $100k per year
Conseiller(ère) à la formation

Description de poste
Vous aspirez à vous dépasser en accédant à un poste stimulant au sein d’une organisation prospère? Le Centre de services de paie (CSP) de CGI est à la recherche d’un conseiller à la formation

Situés à Montréal, nous aidons les entrepreneurs canadiens à gérer leur PME depuis plus de 40 ans. Nous offrons des solutions infonuagiques tout-en-un qui simplifient la gestion de la paie et du capital humain. Joignez-vous à notre équipe dynamique afin de contribuer au succès des entreprises d’ici.

Profitez de :
• Nombreuses opportunités de carrière appuyées sur un plan de développement professionnel;
• Notre emplacement éloigné des embouteillages du centre-ville;
• Transports en commun et des possibilités de stationnement à proximité;
• Rapports enrichissants avec notre clientèle dont le taux de satisfaction est très élevé;
• Un environnement de travail reconnu comme l’un des plus agréables au pays (certifié Great Place to Work).

Fonctions et responsabilités
- Diffuser de la formation pour la clientèle interne et externe
- Diffuser de la formation sur le secteur de la paie, nos solutions d'affaires (ex : générateur de rapports, Relevé d'emploi, Ressources humaines, etc.)
- Sélectionner et appliquer des modèles de conception pédagogique et de théories d'apprentissage pour concevoir des programmes d'apprentissage efficaces.
- Participer à l'élaboration et la validation de différents documents destinés à la formation (ex : présentation, guide du participant, guide du formateur, procédures diverses, etc.)
-Participer à l'amélioration des contenus de formation existant.
- Maintenir à jour les bases de données de formation, en fonction de nouvelles options dans le système (mise en production)
- Maintenir un niveau de connaissance élevé des nouvelles fonctions développées dans les applications
- Contrôler et améliorer la qualité des formations par le biais de sondages, d'écoute d'appel et d'analyse des résultats
- Collaborer à l'identification des besoins de formation des ressources et participer aux activités de formation interne
- Supporter les conseillers sur les différentes applications
- Effectuer les tâches administratives,

Qualités requises pour réussir dans ce rôle
-Formation collégiale ou universitaire en pédagogie, andragogie, en ressources humaines, comptabilité ou dans une discipline appropriée
-Au moins trois ans d'expérience en formation, en développement de compétences, en paie ou dans une discipline appropriée
-Connaissance des principes d'apprentissage aux adultes,
-Expérience de la conception de programmes d'apprentissage mixte utilisant diverses méthodes
-Compétences efficaces en consultation auprès de nombreux intervenants
-Esprit d'analyse et de synthèse,
-Bonne gestion des priorités, sens de l'organisation et de la planification,
-Capacité à gérer divers projets
-Excellentes compétences en communication (orale et écrite), tant en français qu'en anglais
-Démontrer une grande créativité
-Maîtrise de la suite Microsoft Office (Word, Excel et PowerPoint)
-Aisance avec l'informatique
-Connaissance ou maîtrise d'une plateforme d'apprentissage
-Connaissance de la Paie (atout)
-Connaissance des systèmes de paie (application Nethris ou EmployeurD, un atout)
-Connaissance du service client (atout)
-Démontre une ouverture à l’utilisation responsable des outils d’intelligence artificielle et la volonté d’en tirer parti afin d’améliorer l’efficacité, la collaboration et la qualité des livrables, tout en agissant comme ambassadeur de leur adoption au sein de l’organisation.

#LI-AS24

Avertissement concernant la fourchette salariale
CGI fournit une estimation raisonnable de la fourchette salariale pour ce poste. Cette fourchette est déterminée en fonction de divers facteurs, notamment le niveau de compétences, le marché géographique, l'expérience et la
formation, ainsi que les permis et certifications. Les décisions relatives à la rémunération dépendent des faits et circonstances propres à chaque cas». Une estimation raisonnable de la fourchette actuelle est de 60 000$ - 100 000 $.

Ensemble, en tant que propriétaires, mettons notre savoir-faire à l’œuvre.

La vie chez CGI est ancrée dans l’actionnariat, le travail d’équipe, le respect et un sentiment d’appartenance. Chez nous, vous pourrez exploiter votre plein potentiel parce que…

Nous vous invitons à devenir propriétaire dès le jour 1 alors que nous travaillons ensemble à faire de notre rêve une réalité. C’est pourquoi nous nous désignons comme associés de CGI, plutôt que comme employés. Nous tirons profit des retombées de notre succès collectif et contribuons activement à l’orientation et à la stratégie de notre entreprise.

Votre travail crée de la valeur. Vous élaborerez des solutions novatrices et développerez des relations durables avec vos collègues et clients, tout en ayant accès à des capacités mondiales pour concrétiser vos idées, saisir de nouvelles opportunités, et bénéficier d’une expertise sectorielle et technologique de pointe.

Vous ferez évoluer votre carrière en vous joignant à une entreprise bâtie pour croître et durer. Vous serez soutenus par des leaders qui ont votre santé et bien-être à cœur et qui vous permettront de saisir des occasions afin de parfaire vos compétences et élargir les horizons.

Chez CGI, nous valorisons la richesse que la diversité apporte et nous nous engageons à favoriser un environnement de travail où chacun s’épanouit. Nous collaborons avec nos clients pour bâtir des communautés plus inclusives et permettre à tous les associés de CGI de réussir. En tant qu’employeur prônant l’égalité des chances, il est important pour nous que vous puissiez donner le meilleur de vous-même durant le processus de recrutement. Si vous avez besoin d’un accommodement particulier, veuillez en informer votre recruteur.

Pour en savoir plus sur l'accessibilité chez CGI, contactez-nous par courriel . Veuillez noter que ce courriel est strictement réservé aux demandes d'accessibilité et ne peut être utilisé pour vérifier l'état d’une candidature.

Joignez-vous à nous, l’une des plus importantes entreprises de conseil en technologie de l’information (TI) et en management au monde.

Training Advisor

Position Description
Are you looking to challenge yourself by taking on a stimulating role within a thriving organization? CGI’s Payroll Services Centre (PSC) is currently seeking a Training Advisor.
Located in Montréal, we have been helping Canadian entrepreneurs manage their small and medium-sized businesses for over 40 years. We offer all-in-one cloud solutions that simplify payroll and human capital management. Join our dynamic team and contribute to the success of local businesses.
Enjoy the following benefits:

Numerous career opportunities supported by a professional development plan
A location away from downtown traffic congestion
Access to public transportation and nearby parking options
Rewarding relationships with our clients, who have a very high satisfaction rate
A work environment recognized as one of the most enjoyable in the country (certified Great Place to Work)

Your future duties and responsibilities
-Deliver training to both internal and external clients
-Provide training on payroll processes and business solutions (e.g., report generator, Record of -Employment, Human Resources, etc.)
-Select and apply instructional design models and learning theories to develop effective training programs
-Participate in the development and validation of various training materials (e.g., presentations, participant guides, trainer guides, procedures, etc.)
-Contribute to the continuous improvement of existing training content
-Maintain training databases in alignment with new system features (production releases)
-Keep up to date with newly developed functionalities in applications
-Monitor and improve training quality through surveys, call monitoring, and performance analysis
-Collaborate in identifying training needs and participate in internal training initiatives
-Provide support to advisors on different applications
-Perform administrative tasks

Required qualifications to be successful in this role
-College or university education in education, andragogy, human resources, accounting, or a related field
-At least three years of experience in training, skills development, payroll, or a related field
-Knowledge of adult learning principles
-Experience designing blended learning programs using various methods
-Strong consulting skills with a wide range of stakeholders
-Analytical and synthesis skills
-Strong ability to manage priorities, with good organizational and planning skills
-Ability to manage multiple projects
-Excellent communication skills (both oral and written) in French and English
-Demonstrates a high level of creativity
-Proficiency in Microsoft Office Suite (Word, Excel, and PowerPoint)
-Comfortable with computer tools
-Knowledge or proficiency with a learning platform
-Knowledge of payroll (asset)
Knowledge of payroll systems (Nethris or EmployeurD, an asset)
Customer service knowledge (asset)

CGI provides a reasonable estimate of the salary range for this position. The calculation of this range depends on various factors, including skill level, geographic market, experience, education, as well as professional licenses and certifications. Compensation decisions are based on the specific circumstances of each individual case. A reasonable estimate of the salary range for this position is between $60,000 and $100,000. This position is currently vacant.

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.

To learn more about accessibility at CGI, contact us via email . Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

Come join our team—one of the largest IT and business consulting services firms in the world.

Vacancy posted a month ago
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