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travel agent

$23.5 per hour
Full-time

Heart of Travel Inc.

Overview

Languages

English or French

Education

  • Secondary (high) school graduation certificate

Experience

1 to less than 7 months

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Attend to other financial transactions, such as plane tickets and travel insurance
  • Calculate cost of travel and accommodations
  • Handle reimbursement in case of transportation and hotel reservations cancellation
  • Investigate new travel areas, hotels and other amenities
  • Manage difficult situations with customers
  • Perform general office duties
  • Sell travel products and travel insurance
  • Provide customers with travel information and other details such as regulations, duty free allowances, health risks and requirements, attractions and special events
  • Attend to cancellations and schedule changes
  • Make transportation and accommodation reservations using computerized reservation and ticketing system
  • Provide travel information to clients regarding destinations, transportation, accommodation options and travel costs

Experience and specialization

Computer and technology knowledge

  • Travel software packages
  • MS Office

Travel bookings

  • Domestic travel
  • International travel

Additional information

Work conditions and physical capabilities

  • Repetitive tasks
  • Attention to detail
  • Sitting
  • Work under pressure

Personal suitability

  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Flexibility
  • Initiative
  • Judgement
  • Organized
  • Reliability
  • Team player
  • Dedication

Benefits

Health benefits

  • Dental plan
  • Health care plan
  • Paramedical services coverage
  • Vision care benefits

Financial benefits

  • Bonus

Other benefits

  • Parking available
Vacancy posted 12 hours ago
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