Security Team Lead - Full Time - Mount Sinai Hospital

Overview

Job Skills / Requirements

Site Description: Sinai Health is a leading academic health science center and a trailblazer for integrated care across the health continuum. Our fusion of science, innovation, care, and learning has earned us international, national, and provincial leadership for unique programs and compassionate care. 

Position: Team Lead - Emergency Department

Site: Mount Sinai Hospital

Hours: Continental Rotation (0700–1900/1900–0700)

Pay Rate: $27.86/hour 

Category: Averaging Agreement (Overtime after 88 hours) 

Internal Posting Date: September 15,2026

Internal Closing Date: September, 22,2026

External Closing Date: September 29, 2026

Duties and Responsibilities:

• Responsible for supervising the activities and job performance of security guards assigned to all areas belonging to their facility.
• Provide leadership, supervision, scheduling, coaching, and training to site staff while ensuring compliance with Paladin Security and site-specific policies.
• Oversee daily operations, including standing orders, shift activities, attendance management, security audits, and mandatory training requirements.
• Motivate, commend, and discipline staff as required, ensuring proper documentation and communication with Head Office and the Client Service Manager.
• Deliver proactive and reactive security services, including patrols, incident response, coded emergency response, and report writing within the Mental Health Ward and Emergency Department.
• Monitor, document, investigate, and escalate security incidents, complaints, and safety concerns as needed.
• Maintain a visible security presence, ensure the safety of staff, patients, and visitors, and support patient watch guards.
• Utilize verbal de-escalation techniques and provide professional customer service when working with vulnerable or distressed populations.
• Assist with security planning for high-risk patients and collaborate closely with healthcare teams, local law enforcement, and emergency services.
• Perform duties requiring physical fitness, including standing and walking for extended periods during 12-hour shifts.

WHAT YOU BRING

• 2 previous years of experience in a leadership role within healthcare security
• 2 previous years of experience in healthcare security
• Valid Ontario Security Guard License & First Aid & CPR certification
• Immunization records for mumps, measles, rubella, varicella, Covid-19, & two-step TB skin test
• Must be able to be clean-shaven for N95 mask fit testing
• Strong leadership, communication, and conflict resolution skills
• Ability to handle high-pressure situations in a professional manner
• Strong understanding of report writing, investigations, and incident management
• A degree in police foundations, protection security and investigations, criminology, or border services will be an asset
• Legally authorized to work in Canada
• Must be able to provide certifications in Use of Force (UOF) and Management of Aggressive Behavior (MOAB)
• Applicants who do not possess these certifications can opt into Paladin's Use of Force (UOF)/Management of Aggressive Behavior (MOAB) training program prior to their onboarding training to ensure they meet the requirements of the position

Please be aware: The UOF/MOAB certification is not paid, as it is a pre-employment requisite; however, Paladin will cover all the costs of the training with a 6-month commitment to the position/availability. 

WHY PALADIN

• Competitive salary and benefits package
• Free Uniforms
• Dry cleaning & hemming/tailoring allowance
• Paid vacation & sick days
• Work today, get paid today—daily pay available
• Great Place To Work Certified™ 2026 – Making the World a Safer and Friendlier Place because we CARE!

Additional Information / Benefits

Paladin Security: Great Place To Work Certified™ 2026 – Making the World a Safer and Friendlier Place because we CARE !
The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Paid Vacation, Paid Sick Days, Paid Holidays