Quality Assurance Engineer

KUBRA is on the hunt for a Quality Assurance Engineer who’s ready to make an impact

In this role, you won’t just test software—you’ll help shape the quality of products used by millions. You’ll partner closely with our Engineering and Service Delivery teams to ensure everything we launch not only meets specifications, but exceeds expectations.

From sleek, user-facing web applications (mobile and desktop) to powerful back-end APIs, you’ll dive into a wide variety of projects—both new innovations and enhancements to existing platforms. You’ll design smart test cases, execute robust test suites, and build automated coverage that keeps our systems reliable, scalable, and future-ready.

If you enjoy solving complex problems, collaborating across teams, and bringing a sharp eye for detail to every release, this is your chance to play a key role in delivering high-quality digital experiences at KUBRA.

How You’ll Contribute

• Act as QA champion on assigned projects.


• Ensure test plans, test cases, and test execution support timely, high-quality delivery. 


• Ensure appropriate automated and manual test coverage is maintained based on product priorities and risk.


• Provide work estimates and complete testing deliverables within agreed timelines.


• Communicate test results, quality risks, and defects clearly and in a timely manner.


• Support acceptable service levels during releases and maintenance activities.


• Design, maintain, and execute test plans and test cases based on business requirements and specifications.


• Analyze requirements and develop effective testing strategies.


• Create and maintain automated test coverage for new and existing functionality, including API, UI, regression, and performance testing, based on business priorities and identified risk areas. 


• Perform functional, system, end-to-end, regression, smoke, data integrity, user acceptance, ad hoc, and manual testing as required. 


• Review, troubleshoot, and improve unstable automated tests to support reliability and maintainability. 


• Regress and verify defects, document results, and provide QA metrics. 


• Build and deploy software across multiple environments.


• Participate in Agile ceremonies and support maintenance activities as needed. 


• Assist with feature documentation and provide QA input into use cases, requirements, and acceptance criteria. 

Strengths That Shine in This Role

• Passion for Quality Assurance and a commitment to delivering high-quality, reliable solutions. 


• Working knowledge of software testing methodologies, SDLC practices, and Quality Assurance fundamentals. 


• Understanding of programming concepts, best practices, and test automation fundamentals. 


• Strong troubleshooting, diagnostic, and problem-solving skills, with a willingness to learn and take on technical challenges. 


• Ability to produce accurate, high-quality work, identify discrepancies, and resolve issues while meeting deadlines. 


• Knowledge of issue tracking systems such as JIRA. 


• Ability to design and execute effective tests based on available requirements, specifications, and risk. 


• High degree of flexibility, adaptability, and creativity. 


• Ability to work independently in a fast-paced environment with a high degree of professionalism. 


• Strong organizational, time management, and project coordination skills, with the ability to manage multiple priorities. 


• Excellent oral and written communication skills, including the ability to communicate effectively with employees and management at all levels. 


• Ability to remain focused and ensure timelines are met without adversely impacting operations. 


• Strong work ethic, positive attitude, and ability to thrive in a changing, dynamic environment.

Skills That Matter in This Role

• 3–5 years of experience in a Quality Assurance or test automation role. 


• Experience designing, creating, and maintaining automated test cases using tools such as Cypress (preferred), Playwright.


• Experience developing automated tests using JavaScript/TypeScript (preferred), Java, or C#. 


• Experience working in Windows and Mac operating systems. 


• Experience with scripting languages such as Bash or PowerShell. 


• Experience with source control systems such as Git and issue tracking tools such as JIRA. 


• Experience testing APIs and web services. 


• Experience with one or more databases such as SQL, Oracle, or MySQL. 


• Experience testing web applications across multiple browsers. 


• Experience with accessibility, security, performance, and automated testing. 


• Experience testing mobile applications on Android and iOS devices is an asset. 


• Software development experience is an asset.

Why You’ll Love Working Here

• Thrive in an award-winning culture that champions growth, embraces diversity, and fosters inclusion for all.  See our awards →


• Earn  annual performance-based bonuses recognizing your contributions


• Enjoy  generous benefit coverage with low premiums , plus a  Healthcare Spending Account and  Wellness Spending Account


• Invest in your future with  RRSP matching


• Take time to recharge with  paid vacation and sick days , and enjoy a  paid day off for your birthday


• Make a difference with  two paid volunteer days to support causes you care about


• Keep learning with  free access to LinkedIn Learning and our  education reimbursement program for continued development


• Feel appreciated through our  employee recognition programs


• Support your mental health with a  free premium Headspace membership


• Stay refreshed with  unlimited access to fully stocked beverage stations


• Save more with exclusive  Perkopolis retail discounts

$95,000 - $115,000 a year

This position is bonus eligible.

At KUBRA, we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The base pay range provided is subject to change and may be modified in the future.

In accordance with Ontario employment legislation, this job posting is for an existing open vacancy

KUBRA is an equal opportunity employer dedicated to building an inclusive and diverse workforce. We will provide accommodations during the recruitment process upon request by emailing [email protected] . Information received relating to accommodation will be addressed confidentially. We thank all applicants for their interest; however, only candidates under consideration will be contacted.

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While we value the skills and experiences listed in our job requirements, we also recognize that talent comes in many forms, and welcome applications from candidates who meet most but not all specified requirements. If you possess a strong desire to learn and grow in a dynamic work environment, apply now!

KUBRA is a fast-growing company that delivers customer communications solutions to some of the largest utility, insurance, and government entities across North America. KUBRA offers billing and payments, mapping, mobile apps, proactive communications, and artificial intelligence solutions for customers. With more than 1.5 billion customer interactions annually, KUBRA services reach over 40% of households in the U.S. and Canada. KUBRA is an operating subsidiary of Hearst.

Our office is small enough to allow creative individuals to flourish, yet large enough to provide long-term stability. We place a tremendous amount of responsibility on our team members to be productive, focused and self-motivated. We offer a casual work environment, competitive compensation and a stellar benefits program. 

KUBRA does not typically provide immigration-related assistance, including employment-based work visa (e.g. H-1B) sponsorship, work permit applications and extensions, permanent residence (green card) sponsorship, LMIA applications or permanent residency nominations. Candidates must ensure they have legal authorization to work in the U.S/ Canada. All sponsorship determinations are case by case based on business need.