Luxury Sales Floor Manager - Mercedes-Benz Toronto Queensway

Luxury Sales Floor Manager career and employment opportunity awaits you.

The Power to Move You

Mercedes-Benz Toronto Queensway , part of Zanchin Automotive Group, a privately-owned network of 35+ successful dealerships that welcomes talent and enthusiasm, values people and contributions, and rewards performance and accomplishment, is looking for an experienced and enthusiastic LUXURY SALES FLOOR MANAGER  to join the Team. 

Join now to be part of a company that has been supporting the community for more than 50 years, and where careers are made and fostered with enthusiasm, integrity, and respect.  Now is the time to be part of a Team that encourages progressive and entrepreneurial styles and drives performance through winning attitudes.

We are looking for a dynamic sales manager 100% focussed on the sales showroom and working with customers and sales consultants .  A floor manager for a busy and exclusive showroom environment in Canada's largest Mercedes-Benz and AMG Brand Center.   The candidate must have a proven track record in automotive sales, or automotive sales management.

What’s in it for you…

• Competitive and generous compensation package with unlimited earning potential in a luxury store
• Enhanced Group Benefits Program, including extended medical, dental, vision, life insurance…and so much more
• Company-provided tools and equipment
• Ongoing development and training, including product and industry knowledge, from experienced leaders and experts
• Opportunity for career advancement within the group
• Employee preferred pricing for vehicles, travel, gym memberships, cell phones/plans, and so much more

 Salary range from $200,000 per year, based on experience and qualifications

About the opportunity…

As an integral part of the “we can do that” operation, this position is responsible for the direction and control of the Vehicle Sales Department, including staffing, forecasting, attaining projected sales objectives, and bottom-line results.  Specifically:

• maintain a consistent, visible presence on the sales floor, actively engaging with customers and supporting the sales team
• supervise, direct, and lead in all aspects of the New Vehicle Sales operation
• prioritize face-to-face interaction, coaching, and customer service
• implement all systems, scheduling, and procedures in the New Vehicle Sales operation
• assist with customer inquiries, sales opportunities, escalated concerns, and closing sales when needed
• develop and execute a strategic plan to achieve sales targets and expand the customer base
• monitor the sales floor to identify opportunities to improve customer satisfaction, sales performance, and overall store presentation
• plan and execute monthly and annual objectives for vehicle sales, gross profit, and expense management
• with General Manager, prepare and manage the departmental budget
• forecast, target, and track monthly sales, profit, and expense objectives
• foster a collaborative environment where employees feel supported, accountable, and motivated
• develop, implement, and manage vehicle sales standard operating procedures, and systems for customer follow-up and communication
• work closely with Sales Consultants and Finance & Insurance Managers, coaching and improving performance relating to vehicle and product sales, including vehicle trade-in opportunities
• manage the customer relationship management system, ensuring that transactions are reported and recorded accurately
• manage new vehicle inventory
• maintain a well-balanced inventory and sell each vehicle with maximum gross and minimum expense
• ensure correct purchasing and price evaluation decisions when purchasing vehicles
• ensure that all required licensing and regulatory requirements are followed
• track and post daily sales performance
• maintain and track marketing and promotional programs

About you…

Ideal candidates will have a strong background and proven experience in customer service and a luxury dealership environment, including:

• Luxury dealership expeirence considered a strong asset
• 5 years of proven experience in a dealership management role
• expereience in a hands-on, floor-focused leadership role
• proficiency in working with ERP systems (i.e., CDK/Reynolds)
• Driver's License and clean Drivers Abstract
• Valid OMVIC License
• ability to adapt to a changing environment and meet deadlines
• ability to adapt to a changing environment and meet deadlines
• ability to communicate professionally (verbally and written)
• strong attention to detail, organized and strategic
• ability to maintain professionalism
• ability to work independently and with minimal supervision
• self-motivated and driven with a passion for excellence in execution
• a desire to work in a high-energy, fast-paced environment
• a proven commitment to quality of work

Why choose Zanchin Automotive Group?

Your career ambitions will be achieved -- we offer career development and advancement.

You will be part of a winning team -- we are a leader in the industry driven by 50 years of people-centric business modeling.

Your voice will be heard, and ideas celebrated -- we have an entrepreneurial and strategic attitude, that welcomes and supports individual ideas and strategies.

You will enjoy a competitive pay and bonus plan -- we offer many employment perquisites.

You’ll be part of a culture at the forefront of transparency, communication, and engagement – we are a Team and work together to achieve and thrive.

Apply now to join a dynamic company where the future is limitless and embark on an exciting career and journey.

Interested in becoming part of the Zanchin Automotive Group team?  Send your resume with salary expectations for review and consideration. We thank all applicants for their interest, but only those candidates selected will be contacted.

Zanchin Automotive Group is an equal opportunity employer committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported, and has the opportunity to reach their full potential. We welcome and encourage applications from all people. Should you require accommodation or support in any aspect of the recruitment and selection process, we will work with you to meet your needs.