Senior Strategic Account Manager
Citylitics
Drive commercial strategy and retention for Citylitics customers through executive relationships and analytical account management. Work across infrastructure intelligence and applied AI.Citylitics seeks a proactive, analytical, commercially driven Senior Account Manager reporting to the Director of Account Management. You will own an assigned customer portfolio, guide strategic priorities, and advise leaders on applying Citylitics to improve commercial performance. The role centers on renewals, upsells, cross-sell enablement, and account strategy.Key Responsibilities:
Own commercial strategy for an assigned customer portfolioAchieve gross and net revenue retention targetsClose renewals and upsells across customer accountsIdentify and enable cross-sell opportunitiesBuild executive and key stakeholder relationshipsRequirements:
Proactive approach to senior account managementAnalytical mindset for commercial account performanceCommercially driven approach to customer growthAbility to understand strategic customer prioritiesExperience advising business leaders and customer executivesUse account strategy, executive relationships, and commercial analysis to grow Citylitics customer portfolios and strengthen infrastructure intelligence adoption.
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Own commercial strategy for an assigned customer portfolioAchieve gross and net revenue retention targetsClose renewals and upsells across customer accountsIdentify and enable cross-sell opportunitiesBuild executive and key stakeholder relationshipsRequirements:
Proactive approach to senior account managementAnalytical mindset for commercial account performanceCommercially driven approach to customer growthAbility to understand strategic customer prioritiesExperience advising business leaders and customer executivesUse account strategy, executive relationships, and commercial analysis to grow Citylitics customer portfolios and strengthen infrastructure intelligence adoption.
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Vacancy posted 1 hour ago
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