customer service representative - call centre
$17 per hourFull-time, Temporary
Manpower Services Canada Limit
Overview
Languages
Bilingual
Education
- Secondary (high) school graduation certificate
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Develop all kinds of events for publicity, fundraising and information purposes
- Answer written and oral inquiries
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Arrange for refunds and credits
- Maintain records and statistics
- Receive and log complaints
- Receive payments
- Consult with clients after sale to provide ongoing support
Experience and specialization
Computer and technology knowledge
- Internet
- MS Outlook
- MS Word
- MS Office
- MS Project
- Electronic mail
Type of experience
- Call centre
Service experience
- Security
Additional information
Security and safety
- Basic security clearance
- Criminal record check
Transportation/travel information
- Public transportation is available
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Tight deadlines
- Repetitive tasks
Personal suitability
- Punctuality
- Client focus
- Reliability
- Team player
- Initiative
- Honesty
Vacancy posted 4 days ago
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