Specialist Supply Planning - Full Time

Since 2015, Mejuri has reimagined what fine jewelry can be in a modern world—shifting it from a traditional gift to to a personal choice rooted in self-expression.

Founded by third-generation jeweller Noura Sakkijha, the brand was built on a simple idea: fine jewelry shouldn’t require a special occasion, and it should never come with guilt. It’s about celebrating yourself—your style, your life, your everyday.

Mejuri meets customers where they are—online, in app, and through a growing global retail footprint of 58+ stores worldwide. Mejuri is also deeply committed to doing things the right way, with responsible sourcing, sustainable practices, and philanthropic initiatives that reflect our values and long-term vision.

Job Overview

The Supply Planner is responsible for the accuracy and health of Mejuri's inbound inventory pipelines across a defined portfolio of categories or suppliers.

I n this role you will manage the full PO lifecycle — from placement through receipt. You will serve as the operational point of contact for suppliers, working closely with the Manager, Supply Planning on risk escalation and priority calls. You will collaborate with Merchandising, Demand Planning, Allocation, and FC teams on inbound timing and execution questions.

The Product Supply team operates with a high degree of individual ownership across defined portfolios.

What you'll do

Supply Execution & Purchasing

• Own the end-to-end PO lifecycle for your assigned category or supplier portfolio - from OTB receipt through accurate, on-time PO placement and delivery
• Manage supplier constraints within your scope (MOQs, lead times, capacity) and coordinate receipt timing to keep inbound flow aligned with plan
• Monitor open orders daily; proactively surface delays, quantity discrepancies, and at-risk receipts to the Manager with a recommended course of action
• Execute supply reallocation and priority shifts as directed during periods of constraint or disruption

Inventory & OTB Management

• Maintain accurate OTIF metrics for your assigned portfolio; flag variances against targets to the Manager
• Identify and escalate excess and obsolete inventory risks within your scope; support corrective actions as directed
• Keep planning system data current - lead times, MOQs, supplier parameters - so that models and forecasts reflect ground truth

Analytics & Reporting

• Prepare and maintain recurring supply planning reports - open order trackers, inbound pipelines, OTIF dashboards - ensuring data accuracy and timeliness
• Compile weekly and monthly KPI inputs for the Manager; surface anomalies and provide context so insights can be communicated upstream
• Build and maintain ad hoc analyses to investigate supply issues, lead time trends, or vendor performance within your portfolio
• Translate data into concise, clearly structured summaries for the Manager and immediate cross-functional partners - not senior leadership presentations

Vendor Management

• Serve as the day-to-day operational contact for suppliers within your portfolio - managing routine PO confirmations, delivery follow-ups, and lead time updates
• Track and report on OTIF, delivery adherence, and responsiveness for your assigned vendors; flag persistent issues to the Manager for escalation
• Participate in supplier check-ins and review meetings; bring prepared data and follow up on agreed actions
• Maintain accurate vendor master data - lead times, MOQs, contact information - and flag when parameters need to be renegotiated

Cross-Functional Collaboration

• Collaborate with Merchandising, Demand Planning, Allocation, and FC teams on day-to-day supply execution questions and inbound timing
• Contribute receipt projections and inbound pipeline updates for S&OP inputs as directed by the Manager
• Participate in process improvement initiatives; bring forward observations from your daily work that could improve team tools or workflows

What you bring to the team:

• Demonstrated experience in supply planning, inventory planning, or procurement - ideally with exposure to both Ecommerce and Retail channels
• Hands-on experience managing the full PO lifecycle, including supplier follow-up, lead time management, and receipt reconciliation
• Strong analytical skills with comfort in Excel or Google Sheets; experience with planning tools or ERP systems is a plus
• Detail-oriented and organized - able to manage a high volume of open orders and supplier interactions without dropping the ball
• Clear, direct communicator; able to flag issues early and summarize data concisely for your manager and peers
• Collaborative team player who takes ownership of their scope and proactively asks for direction when priorities are unclear
• Comfortable in a fast-paced environment with changing priorities; brings a continuous improvement mindset to daily work
• AI Fluency or Curiosity;   We welcome candidates at all stages of their AI journey — what matters is curiosity, a willingness to learn, and an openness to working alongside AI tools as part of how we do our best work.

Things we consider an asset:

• Experience in the Fashion or Jewelry industry
• Experience working in a multi-country or multi-channel supply chain
• Familiarity with S&OP processes and how supply planning feeds into broader business planning cycles
• Experience with vendor scorecarding or supplier performance tracking

Benefits at Mejuri:

• A minimum of four weeks vacation, plus personal days and three religious/cultural observance days.
• A hybrid work model for all corporate roles
• ‘Mejuri Passport’ which allows employees who meet specific criteria to work in other locations for one month per year.
• Comprehensive medical and dental benefits, including mental health coverage, and generous personal and sick days for our full-time employees. We also offer bereavement leave, including miscarriage and stillbirth support.
• Parental leave salary top-up of up to 80%, as well as a personalized return-to-work transition and accommodation plan for full-time employees.
• A generous product discount!

Location
Toronto, Ontario
60 Bloor Street W
Hybrid; 3 days in office 2 days remote

At Mejuri we embrace a hybrid working environment and support our corporate employees to be successful whether they are at home or in the office. The primary purpose of our offices is to drive collaboration and deepen relationships with one another.This position requires in office work 3 days a week and remote work 2 days a week. Our office is located at 60 Bloor Street W, Toronto.

Salary
60K-85K 
Looking for the perfect next opportunity is a big decision. Mejuri recognizes the importance of pay transparency when it comes to salary ranges as it empowers individuals through the hiring process and supports them in making an informed decision. This role currently has a base pay range of 60-85K per annum based on a candidate’s experience and qualifications. We will review individual salary expectations and **weight salary commensurate with experience.

At Mejuri, we use AI-assisted tools as part of our recruitment process to help screen and assess candidate applications. All hiring decisions involve human review, and our Talent team remains responsible for evaluating candidates and making final decisions throughout the process.

#LI-Onsite

At Mejuri our success is driven by a strong commitment to our Purpose and Values. They're the foundation of our operations, defining how we show up, solve problems, and accomplish incredible things—together.

Our strength comes from each team member's dedication to embracing and embodying these Values daily. This isn't merely a duty; it's a passion that defines us. They guide us in providing extraordinary experiences for our customers and fostering an innovative environment.  Success, for us, means living our values relentlessly.

Our values are:

RAISE THE BAR | Stay Curious, Share/Seek Feedback, and Strive for Excellence

CUSTOMER OBSESSED | Get close to the customer and prioritize them in our decisions

EMPOWERED OWNERS |Treat the company like your own, take initiative

FIND A WAY |Seek simple, creative solutions, and act fast

DRIVE RESULTS | Be clear on your goals and be relentless in achieving them

TEAM FIRST | Value team success over personal ego

Accommodation / Accessibility:

Mejuri does not discriminate in hiring or terms and conditions of employment because of an individual’s race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws.

Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application.