Senior Enterprise Customer Success Lead

Trolley

Trolley is looking for a customer-focused technical expert to manage a portfolio of high-value clients across Montréal, Toronto, or Halifax, acting as their strategic partner. You will drive adoption, translate needs into product improvements, and help customers realize full platform value.

You’ll build strong relationships, lead enablement sessions, and collaborate with support, product, and sales to ensure joint success in a fast-paced, hybrid environment.

#J-18808-Ljbffr

Apply

Vacancy posted 13 hours ago

Similar jobs that could be interesting for youBased on the Senior Enterprise Customer Success Lead in Toronto, ON vacancy

Enterprise Customer Success Manager
...combining frontier agentic AI, an enterprise-grade platform, and deep... ...intensity, staying close to our customers, and pushing each other for... ...As an Enterprise Customer Success Manager, you’ll play a critical... ...work at top enterprises and leading Law Firms. This position is pivotal...
Suggested
Full time
Work at office
Harvey, Inc.
Toronto, ON
7 days ago
Senior Enterprise Customer Success Manager
...quickly led to big wins, including: Driving 100+ paying customers under 12 months of launching Partnering with industry... ...its craft, apply. The Role We're looking for a Senior Enterprise Customer Success Manager to own the full customer lifecycle for our most...
Senior
Full time
Work at office
Shift work
3 days per week
Accord.
Toronto, ON
more than 2 months ago
Senior Customer Success Manager
$100k - $110k per year
...Experience Platform . Our industry-leading and award-winning agentic AI communications... ...of 550+ employees supports 1,500+ customers—reaching over 14 million employees—in... ...communication. Staffbase is looking for a Senior Customer Success Manager to join our team in North...
Senior
Long term contract
Full time
Local area
Flexible hours
1 day per week
Staffbase
Toronto, ON
20 days ago
Enterprise Customer Success Manager
...agility, and heart, and we're looking for customer-minded pros who share our passion to... ...the Role We are looking for an Enterprise Customer Success Manager (CSM) to join our Sales team... ...expansion opportunities. This is a senior, high-impact role that blends executive...
Senior
Remote job
Long term contract
Full time
Contract work
Internship
Plooto
Toronto, ON
a month ago
Enterprise Customer Success Manager
...at the click of a button. About the Customer Success Team Our Customer Success team is... ...today You will manage a portfolio of Enterprise customers, acting as a strategic partner... ...long-term retention and growth. You’ll lead regular business reviews, guide high-impact...
Suggested
Long term contract
Full time
Work at office
1 day per week
Riverside.Fm
Toronto, ON
a month ago
Enterprise Customer Success Manager
$70k - $96k per year
...businesses connect with their customers in a rapidly evolving global... ...that set the stage for their success. At Deliverect, we don'... ...Your Impact As an Enterprise Customer Success Manager, you... ...identifying upsell opportunities, and leading special projects will...
Long term contract
Full time
Internship
Work at office
Worldwide
Relocation
Relocation package
Flexible hours
Deliverect
Toronto, ON
more than 2 months ago
Customer Success Lead
...Help Ribbon’s customers transform how they hire while building the foundation for Customer Success at one of the fastest-growing AI companies... ...recruiting. As our Customer Success Lead, you’ll be our first... ...relationships with some of our largest enterprise customers while building the...
Senior
Full time
Flexible hours
Ribbon Ai
Toronto, ON
more than 2 months ago
Scaled Enterprise Customer Success Manager
...MaintainX is the world's leading AI-powered maintenance and asset... ...management platform, serving 13,000+ customers including Duracell, Shell,... ...to match. As a Scaled Enterprise CSM , you will manage a... ...accounts, sitting within our senior-level Account Director organization...
Senior
Full time
Work at office
Immediate start
Maintainx
Toronto, ON
more than 2 months ago
Customer Success Manager
...have seen before. We are looking for a Customer Success Manager to take part in the implementation... ...to day practices of our projects, which leads to adoption across our key accounts.... ...networking skills, with examples of working with senior positions alongside junior team members...
Senior
Full time
For contractors
Buildots
Toronto, ON
6 hours ago
Director of Customer Success
...five years, we’ve cultivated a devoted customer base of over 1,000 corporate and... ...highly talented Director of Customer Success to scale and lead our Customer Success function. As we enter... ...specifically CRM systems (Salesforce) and enterprise CS Platforms (Gainsight/ChurnZero/...
Full time
Work at office
Remote work
Flexible hours
Shift work
Night shift
Lumiq
Toronto, ON
13 days ago
Senior Customer Success Manager
...powered platform helps organizations modernize financial operations, increase visibility, and optimize spend across the enterprise. Senior Customer Success Managers are responsible for the post-sales success of a portfolio of customers. As a Sr. CSM, the employee is...
Senior
Long term contract
Full time
Work at office
Local area
Flexible hours
Shift work
3 days per week
Emburse
Toronto, ON
more than 2 months ago
Senior Customer Success Manager
...Our Customer Success team is the linchpin of the post-sales customer relationship. By combining... ...hybrid working model. The Role As a Senior Customer Success Manager, you are a... ...lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead...
Senior
Long term contract
Full time
Internship
Worldwide
Mongodb
Toronto, ON
more than 2 months ago
Senior Customer Success Manager, Partnerships
$102.4k - $128k per year
...As a Senior Customer Success Manager, Partnerships you will join our growing Customer Success organization in a newly created role focused on... ...management, tax compliance, and treasury. Tipalti partners with leading financial institutions such as Citi, Wells Fargo, J.P....
Senior
Long term contract
Full time
Work at office
Flexible hours
Tipalti
Toronto, ON
29 days ago
Senior Customer Success Manager
...We are looking for a Senior Customer Success Manager who is obsessed with turning users into lifelong advocates. In this role, you will own the... ...Tasks Manage an assigned and growing portfolio of high touch enterprise accounts. Build positive relationships with clients,...
Senior
Long term contract
Full time
Work at office
STAN AI
Toronto, ON
more than 2 months ago
Customer Success Associate
...Customer Success Associate, North America Hub About Aphex We're the construction coordination... ...2019, we've grown to become the market-leading solution in the UK and Australia, with... ...with people across all kinds of roles and seniority. You've held real relationships beyond...
Full time
For contractors
Apprenticeship
Work at office
Relocation
Aphex
Toronto, ON
19 days ago
Customer Success Manager
...intelligent for everyone. As a bilingual Customer Success Manager (CSM) , you'll play a critical... ...owners, utilities, municipalities, and enterprise partners. You'll manage a dedicated portfolio... .... Onboarding & Implementation: Lead the onboarding process for new assigned...
Long term contract
Full time
Contract work
Work at office
Swtch Energy Inc.
Toronto, ON
23 days ago
Customer Success Manager
...Nations, and Regional Governments achieve success and build sustainable futures for their communities. As a recognized leader in Enterprise Asset Management, maintenance management,... ...delivery. Apply now! Job Description The Customer Success Manager is responsible for...
Full time
Summer work
Local area
Remote work
Flexible hours
Weekend work
Psd Pty Ltd
Toronto, ON
12 days ago
Senior Customer Success Manager - Technical Account Management
...About Zip Zip is the AI platform for enterprise procurement — built for humans and agents working together. By orchestrating procurement... ...LinkedIn Top Startups. Your Role We’re looking for a Senior Customer Success Manager (equivalent to a Technical Account Manager) to...
Senior
Full time
Internship
Immediate start
Home office
Flexible hours
Zip
Toronto, ON
29 days ago
Bioinformatics Customer Success Specialist
$70k - $95k per year
...team. The Role The Bioinformatics Customer Success Specialist makes sure every customer... ...issues within agreed response times. Lead root-cause investigations into missing variants... ...function of the company from a small, senior team into a scalable, sustainable group....
Senior
Full time
Internship
Work at office
Remote work
Flexible hours
Dnastack
Toronto, ON
8 days ago
Customer Success Manager
...Description CUSTOMER SUCCESS MANAGER POSITION SUMMARY: Lead the delivery of Insights Communities while building strong, consultative relationships with clients. Ensure each program meets business goals and delivers an exceptional member experience and insights...
Full time
Sago
Toronto, ON
12 days ago
Senior Customer Success Engineer - Canada
...AI securely. Cyera’s mission is to give enterprises the confidence to embrace AI safely —... ...We are searching for a highly skilled Customer Success Engineer to play a key role in optimizing... ...information effectively. ~ Proficiency in leading both executive meetings and technical...
Senior
Full time
Work at office
Remote work
Cyera
Toronto, ON
more than 2 months ago
Customer Success Manager
...Job Description The Customer Success Manager plays a critical role in driving customer retention, satisfaction, and growth by leveraging data, insights, and cross-functional collaboration. This position is responsible for analyzing customer health metrics, identifying trends...
Full time
Immediate start
Sodales Solutions
Toronto, ON
13 days ago
Director, Customer Success Operations & Education
$150k - $170k per year
...MISSION At Redwood, we empower our customers with lights-out automation for... ...US Redwood Software is the leading orchestration platform for the autonomous enterprise, driving business transformation... ...Weather Obsess over Customer Success Work the Problem Be...
Senior
Full time
Local area
Redwood Software
Toronto, ON
15 days ago
Customer Success Manager - Asset Intelligence
...MaintainX is a leading mobile-first work execution platform for... ...frontline teams. More than 13,000 customers , including Duracell,... ...is ours. As the Customer Success Manager (CSM) – Asset Intelligence... .... Experience supporting enterprise accounts with complex implementations...
Full time
Maintainx
Toronto, ON
8 days ago
Customer Success Lead, SMB (Tech Touch)
$80k - $120k per year
...love for you to join us! About the role As the SMB Customer Success Lead, you will own ContactMonkey's Small & Medium Business book of... ...ground up You understand the difference between SMB and Enterprise Customer Success — and you know why that matters You're comfortable...
Full time
Work at office
Worldwide
1 day per week
Contactmonkey
Toronto, ON
more than 2 months ago
Customer Success Manager, Major
.... The Adventure Ahead As our next Customer Success Manager (CSM), you will be the ultimate... ...You have a proven track record of helping enterprise clients achieve measurable business... ...for our People: Rewarding Impact: We lead with competitive pay to reward the impact...
Long term contract
Full time
For contractors
Work at office
Immediate start
Worldwide
3 days per week
Docebo
Toronto, ON
22 days ago
Customer Success Representative
$52k - $55k per year
.... We welcome talented individuals to explore rewarding career opportunities across our diverse teams. Job Summary The Customer Success Representative (CSR) is responsible for managing customer accounts, processing orders accurately, and providing exceptional service...
Full time
Sunpan
Toronto, ON
19 days ago
Customer Success
...Phylo is looking for a customer-oriented team player to own the post-sales... ...for our most strategic enterprise accounts, and help us figure out what great customer success looks like at an early-stage company... ...between users and the roadmap. Lead onboarding workshops and...
Long term contract
Full time
Internship
Work at office
Phylo
Toronto, ON
more than 2 months ago
Customer Success Manager
$60k - $80k per year
...Customer Success Manager Toronto or Waterloo, hybrid | Full-time | Reports to the Head of Customer Success You get home care agencies from signed to live, and make sure their first months with us go well. The company We went from a lab in Waterloo to 24 countries...
Full time
Remote work
Pontosense
Toronto, ON
22 days ago
Director, Customer Success
$160k - $189k per year
...The Director, Customer Success is a senior leadership role responsible for driving retention, expansion, and long‑term customer value across a strategic Enterprise portfolio of B2B SaaS customers. This role owns excellence in execution—translating strategy into outcomes...
Senior
Long term contract
Permanent employment
Full time
Work at office
Flexible hours
Achievers
Toronto, ON
more than 2 months ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Senior Enterprise Customer Success Lead. Be the first to apply!