Equipment Service Technician

What you'll do as an Equipment Service Technician

• Drive Customer satisfaction through pro-active communication and commitment to resolving Customer’s issues/problems.
• Perform preventive and corrective maintenance required on STERIS and related product lines in a safe and efficient manner. This includes disassembling, replacing, or repairing defective parts; rewiring or reassembling as required; troubleshooting, adjusting/calibrating, and certifying equipment ready for use by using standard and specialized tools and test equipment (i.e., schematics, diagrams, technical manuals, etc.).
• Troubleshoot, repair, modify, overhaul, or refurbish standard and special purpose equipment and systems components.
• Ensure a positive Customer experience by providing timely PM performance, service calls, warranty calls, field upgrade programs, perform installations as required, etc.
• Establish and maintain effective, communicative relationships with Customers, managers, support functions and the sales organization.
• Promote STERIS growth through identifying sales opportunities and recommending STERIS products/services to Customers.
• Communicate promptly and efficiently with Customers providing informative status updates.
• Be a positive ambassador for STERIS at Customer sites.

The Experience, Skills, and Abilities Required

Required

• High school diploma or GED or Diplôme d'études secondaires (DES) with 4+ years of experience and 2 in a mechanical/technical role.
• Must have a valid provincial driver’s license with acceptable record and must maintain all required vaccines.
• Ability to travel to the USA for training.
• Ability to work flexible hours (at times outside “normal business hours”) and travel as required (50%).
• Strong technical, organizational, problem-solving and troubleshooting skills.
• Excellent verbal and written communication skills.
• Experience with navigating a computer and exposure to Microsoft Office programs.
• Comfortable working independently without supervision.
• Flexibility to handle multiple, changing priorities.
• Willingness to work in a hospital setting that may include visibility to emergency trauma.

Preferred

• College diploma/degree

What STERIS Offers

We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being and financial future.

• Market Competitive Pay
• 3 weeks vacation and (12) added holidays
• Excellent Healthcare, Dental and Vision Benefits
• Company Vehicle
• Company Cell Phone/Laptop
• Tools, Equipment, Uniforms provided
• Long/Short Term disability coverage
• Retirement plan with company match
• Excellent opportunities for advancement and stable long-term career

This posting is for an existing vacancy within our organization.

Annual pay for this opportunity is $67,500. This position is eligible for bonus participation, subject to the Bonus Plan’s terms and conditions.

STERIS strives to be an Equal Opportunity Employer. STERIS is committed to treating all people in a way that allows them to ‎maintain their dignity and independence. We believe in integration and equal ‎opportunity. Accommodations are available throughout the recruitment process ‎and applicants with a disability may request to be accommodated throughout the ‎recruitment process.‎ We will work with all applicants to accommodate their individual accessibility ‎needs.