Application Support Specialist - IFS UK
Temporary
LARGIER CONSEILS
We are currently seeking an Application Support Specialist on behalf of our client for a contract extending to November 2026, with the possibility of permanent employment .
Location: Montreal (on-site presence required 3 days per week). Application Deadline: September 15, 2025. Compensation: $70-75/hour (estimate) for a 40-hour workweek (220–240 days per year ). Schedule: Monday to Friday, with one Sunday per month on rotation (12:00 PM–8:00 PM in summer, 11:00 AM–7:00 PM in winter).
Profil
- Minimum 5 years of experience in application production support (APS)
- 2 years of experience in the financial or banking sector
- Strong understanding of the full trade lifecycle
- Advanced SQL and UNIX skills
- Comfortable in client-facing roles , including managing complex interactions
Assets:
- Knowledge of IBM/Cloud, Kubernetes, Autosys
- Bilingual (English-French) – a significant advantage
- English CV required
Key Responsibilities
- Daily support: Monitor and resolve incidents in accordance with SLAs and ITIL processes.
- Incident management: Promptly escalate unresolved issues and produce incident reports.
- Technical analysis: Provide Level 1 support, conduct in-depth problem analysis, and propose alternative solutions.
- Knowledge base: Update and share expertise with the team.
- Night support: Participate in rotational shifts for application monitoring.
- Continuous improvement: Identify opportunities to optimize procedures and service quality.
- Communication: Ensure clear reporting and proactive escalation of alerts.
Key Skills:
- Proficiency in ITIL and incident management .
- Degree in Computer Science (or equivalent).
- Experience with PL/SQL, Sybase ASE/IQ, and UNIX scripting .
- Ability to analyze existing scripts and extract data.
- Background in business analysis and procedure development .
- Fluent English (written and spoken) – mandatory.
Informations contractuelles
Why Apply?
- Challenging assignment in a dynamic environment.
- Collaboration with a team of application support experts.
- Opportunity to contribute to IT process improvements.
Interested? Submit your English CV by September 12, 2025 .
Vacancy posted 12 hours ago
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