Warranty Manager

Redhead Equipment has an exciting career opportunity for a Warranty Manager to support our Service team within all our branches. At Redhead Equipment we do Whatever It Takes to meet the needs of our customers and have been doing so for over 75 years. We deliver the most dependable brands of agricultural, truck and construction equipment across 14 locations in Saskatchewan. We are seeking a Warranty Manager who will be responsible for overseeing the warranty claims process for all divisions of the company. This position will work with branch Warranty Administrators and Service Managers on an ongoing basis.
Key Abilities:
-Refining and managing internal /external warranty processes across all product lines
-Ensure all submitted claims through manufacturer portals are tracked by; approvals, partial settlements, adjustments, and rejections
-Liaise directly with OEM warranty departments to resolve complex, escalated, or disputed claims
-Facilitate warranty related training on warranty documentation requirements, policies
Ideal candidates will possess the following:
-Minimum 3 years of experience in a dealership service environment
-Technical understanding of equipment with the ability to interpret repair orders, parts invoices, and technical service bulletins
-Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
Redhead Equipment offers on-going training opportunities, an industry leading compensation package including different benefit packages to meet your family's needs, a matching RRSP plan and a positive and safe work environment. Diversity and inclusion are an important priority for Redhead Equipment. We are committed to selections based on merit and encourage the full participation of all. If this great opportunity interests you, and sounds like a great fit, please send your resume to [email protected]