Senior UX/UI & Accessibility Test Analyst

Senior UX/UI & Accessibility Test Analyst

Location: Montreal, QC

Work Model: 100% Onsite

Required Skills

• Functional Analysis

• QA Testing

• JIRA & Confluence

• Agile (Scrum/Kanban)

• IT Service Management (ITSM)

Role Description

• Provide expertise in system analysis, design, testing, and deployment.

• Work with IT teams and Business Subject Matter Experts to implement systems aligned with business requirements and IT standards.

• Act as a liaison between business stakeholders, technical teams, and third-party vendors.

• Transform business requirements and conceptual designs into detailed functional specifications.

• Evaluate feasibility and provide estimates for assigned tasks and deliverables.

• Coordinate solution development, testing, and implementation activities.

• Provide operational support during business hours by investigating and resolving production issues.

Deliverables

• Functional specifications.

• Integration specifications and interface designs.

• Functional and integration testing scenarios and test cases.

• Data conversion specifications.

Required Qualifications

• Strong analytical and problem-solving skills.

• Experience with JIRA, Confluence, and Agile methodologies (Scrum/Kanban).

• Knowledge of IT Service Management (ITSM) principles.

• Knowledge of SQL and PL/SQL is an asset.

• Knowledge of Ellucian Banner ERP and its APIs is an asset.

• Experience with Zephyr Scale (JIRA) and ServiceNow is an asset.

• Self-motivated with the ability to work across multiple cross-functional teams.

• Ability to manage multiple initiatives and meet deadlines.

• Strong client-focused approach.

• Excellent communication, planning, coordination, and documentation skills.

• Strong written and verbal communication skills.