Senior UX/UI Designer

Senior UX/UI Designer

Location: Montreal (100% On-site)

Core Responsibilities

1. Lead and manage user experience research activities that respond to project and audience priorities:

• Plan, conduct, analyze, and report on qualitative and quantitative usability studies.
  

• Conduct or oversee research reviews, competitor reviews, and benchmarking exercises to uncover applicable insights for projects.
  

• Lead the creation of research artefacts like information architectures, journey maps, storyboards, and data visualizations.
  

2. Define and execute Client's digital brand experience:

• Establish how clients' refreshed brand identity will be supported and communicated across digital touchpoints.
  

• Create or oversee creation of wireframes, mockups, and clickable prototypes that respond to user research, brand identity, and project requirements.
  

• Plan and execute strategic enhancements to Client's centralized site building platform and digital design system.
  

3. Translate research findings into actionable insights

• Translate research findings into actionable insights that can be applied by designers, developers, team leads, and stakeholders.
  

4. Act as a user advocate and subject matter expert

• Help identify and exploit opportunities to improve user experience.
  

Skills and Experience

• Strong expertise in user research methodologies (e.g., usability testing, interviews, surveys, visual preference testing, diary studies, and contextual inquiry).
  

• Expert proficiency in digital design software such as Sketch (preferred), Figma, or Adobe XD.
  

• Experience managing digital brand experience in a decentralized environment, delivering UX/UI design for complex applications, and/or managing design systems.
  

• Demonstrated ability to uncover deep insights and formulate concrete recommendations for design, development, and stakeholder teams.
  

• Ability to educate and collaborate with other teams to apply user-focused design principles across disciplines.
  

• Excellent communication, facilitation, and presentation skills.
  

• 5+ years of related experience.