Field Operations Maintenance Supervisor - Edmonton

Who we are
TK Elevator (TKE) is a world-leading innovator in vertical transportation and urban mobility. From engineering and installation to maintenance and digital transformation, we support all mobility systems, elevators, escalators, walkways, stairlifts and boarding bridges on any platform, at any time. With digital platforms like AGILE and the IoT platform MAX, we enable smarter, safer urban movement.With more that 50,000 employees, and 1,000+ global support centers, we are moved by what moves people.TKE – Move Beyond.What you will be doing:
Direct the field labor forces and support personnel in accordance with volume of sales to meet or exceed customer expectations for scheduling and execution of elevator workPlan, direct and coordinate employee assignments, visually monitor employee performance on projects to ensure compliance with contractual obligations and budgetsConduct site walkthroughs to assess scope of work, job readiness, safety considerations, and execution requirementsDevelop accurate labor estimates, including hours required for jobs, to support scheduling, resourcing, and cost controlEnsure all employees comply with safety procedures as set out by company policy and provincial Health and Safety Act. Investigate any work-related accident/incident/near missesConduct regular meetings (Tool Box, customer, internal, etc.)Oversee the job processes, providing technical or coordinating assistance as required. (Involves written and oral communication;
involves manually preparing documentation incidental to departmental functions.)Prepare reports, as requiredManage remote regions of northern Alberta and NWT, based on operational needsWork in coordination with property managers, designated managers, and owners to meet or exceed contractual obligationsParticipate in the recruiting and training of field and support personnel as requiredAdminister provisions of the union agreement and related policies as they apply to operations and assigned personnelDirect the field labor force and support staff assigned to perform work ensuring maximum utilization of personnel and equipment with clear, straight forward direction and communicationSurvey existing projects for ordering of materials in alignment with the project scheduleMaintain current knowledge of all aspects of elevator technologyProvide exceptional customer service and communicationTake ownership of work-related issuesOther tasks as assignedWhat do you bring:
A minimum of 5 years of operational / field experience in the capacity of mechanic in the elevator IndustryDemonstrated practical knowledge of ASME / CSA B44Must comply with Alberta’s Safety Codes Act (or hold an equivalent AHJ‑recognized certification)A proven ability to read and interpret technical drawings, documents and specificationsCompetent in the care, use and application of all tools integral to the Elevator IndustryCompetent in the use of basic business software and hardwareA combination of experience and/or professional designations within the industry and a willingness to maintain and seek out required designationsA desire to learn, maintain and expand knowledge of all aspects of elevator technology;
both mechanical and electricalExperience with multi-tasking and prioritizing multiple projectsMust be able to work under pressure and in a fast-paced environmentRequires demonstrated interpersonal and communication skills with all levels of employees and customers, internal and externalValid driver’s license and ability to travel within the Edmonton Area and surrounding areas, and to remote locations within northern Alberta and the NWT based on operational needsWhat we offer
Company pensionDental careDisability insuranceEmployee assistance programExtended health careLife insuranceOn-site parkingPaid time offVision careBonus plans for all positionsWellness ProgramTK Elevator is an equal opportunity employer and is committed to diversity. Qualified applicants will receive consideration for employment without regard to age, gender, race, color, religion, sexual orientation, gender identity, national origin, disability, or any other protected status required by applicable law.What makes us special
At TK Elevator, we offer more than just a job, we offer a place to grow, thrive, and make an impact.Here’s what you can look forward to:Competitive Compensation: Competitive and market-aligned compensation in a technically exciting, stable, and sustainable industry.Continuous Development: Structured onboarding, continuous learning, and development programs designed to support your growth.Work-life balance: Sustainable ways of working supported by policies and working models aligned with local practices and business needs.A culture that moves people: Open communication, mutual respect, and an inclusive environment where everyone feels valued and empowered.Empowered Work Environment: Flat hierarchies, approachable leadership, and the freedom to innovate and make an impact from day one.Diversity & Inclusion Statement:
At TKE, diversity drives innovation. We encourage applicants of all backgrounds, identities, and experiences to join us.TKE – Move Beyond#J-18808-Ljbffr