Retail & Training Coordinator

Join the Team:
Retail & Training Coordinator

Location: Toronto, ON (hybrid with travel)

Type: Part-Time with potential to go full time (20–25 hours/week, hybrid with travel)

Reports to: Director of Retail / Founders

Overview

We are looking for a personable and organized Retail & Training Coordinator to nurture relationships with our existing retail partners. This role bridges sales, education, and customer care, ensuring every retailer is well-supported, stocked, and trained to represent our brand with excellence.

Key Responsibilities

• Serve as the main point of contact for all existing retail accounts
• Manage inventory restocks, orders, and in-person or courier product deliveries
• Conduct in-person or virtual training sessions to educate partners on new launches, product benefits, and best practices
• Visit retail locations regularly to assess merchandising, display standards, and staff engagement
• Collect partner feedback to improve brand performance and customer experience
• Track sales trends per retailer and provide monthly reports to the leadership team
• Support marketing with in-store activation days, demos, and local events
• Identify opportunities to deepen partnerships or expand product presence in-store

Skills & Experience

• 3+ years experience in retail coordination, account management, or training (beauty or skincare preferred)
• Strong communication and interpersonal skills; confident presenter and educator
• Detail-oriented, proactive, and customer-service focused
• Proficiency with Excel/Google Sheets for inventory and reporting
• Valid driver’s license and ability for local travel

Compensation

• Hourly Rate: $27 – $35/hour
• Estimated Annual Equivalent (based on 20 hrs/week): $28,000 – $38,000
• Perks: Product allowance, wellness days, opportunity for growth within the company, and annual performance bonuses