Digital Lead

Digital Lead Department of Education and Early Childhood Development (EECD)

Permanent Position (Bilingual Essential in ENGLISH AND FRENCH)

Guide to bilingualism for employees - gnb.ca

Open Competition

Fredericton or Remote in New Brunswick

Interested in making a difference in our province? We encourage you to Choose GNB !

Who we are:

The Department of Education and Early Childhood Development (EECD) plays a pivotal role in advancing educational and operational excellence in New Brunswick through strategic digital transformation in both the anglophone and francophone educational sectors. Within the IT Strategy & Business Solutions (ITSBS) Branch, the Digital Lead is responsible for leading and coordinating the successful deployment of new digital solutions and system enhancements across the organization, ensuring deployments are strategically planned, validated, communicated, and transitioned effectively into operations.

The Digital Lead operates at the intersection of technology, operations, governance, and user experience to minimize business disruption, strengthen adoption, and support sustainable service delivery across complex provincial, district, and partner environments.

What you will do:

As a Digital Lead, you will provide strategic coordination, operational oversight, and expert guidance for digital deployments and system enhancements. Your primary responsibilities will include:

• Lead deployment planning for pilots, phased rollouts, and full-scale implementations.
• Develop deployment strategies, timelines, cutover plans, rollback procedures, contingencies, and dependency tracking.
• Coordinate readiness activities, including infrastructure, licensing, permissions, change windows, communications, and training.
• Align business, IT, operational, vendor, end-user, and leadership stakeholders throughout deployment planning and execution.
• Coordinate testing, UAT, integration validation, readiness reviews, and evidence-based go/no-go decisions.
• Manage deployment risks, issues, escalations, change control documentation, approvals, and governance reviews.
• Oversee transition-to-operations, including support readiness, knowledge transfer, user guides, training materials, and ticketing updates.
• Monitor stabilization, coordinate rapid issue resolution, and lead post-deployment reviews to capture lessons learned.

Who you are:

You are a structured, collaborative, and solutions-oriented digital leader with strong deployment planning, stakeholder coordination, and operational risk management skills. You are comfortable working in complex governance environments, translating technical plans into practical business actions, and supporting go/no-go decisions based on evidence, stakeholder readiness, and service continuity. You bring sound judgment, strong communication skills, and the ability to influence outcomes across teams without relying solely on direct authority.

Need to Have:

• A two-year post-secondary diploma in an Information Technology-related program and 4-6 years of related experience; or a bachelor's degree in Computer Science, Software Engineering, or Business Administration and 2-4 years of related experience.
• Experience coordinating digital deployments, system enhancements, or technology-enabled business services.
• Experience working with business, IT, vendor, operational, and end-user stakeholders.
• Experience supporting testing, validation, UAT, integration checks, or go/no-go readiness.
• Experience managing operational risks, issue resolution, change control, or governance activities.

Nice to Have:

• Experience in education, public sector, or complex service delivery environments.
• Experience with Microsoft 365, identity access, digital platforms, or enterprise applications.
• Experience preparing deployment communications, guides, training, or support materials.

Written and spoken competence in English and French is required. Please state your language capability.

Applicants must clearly demonstrate the essential qualifications and language capabilities to be given further consideration. Please ensure that preferred language for assessment is identified on your resume.

Behavioural Competencies:

• Teamwork and Cooperation
• Strategic Thinking and Analytical Judgment.
• Client Service Orientation and Collaboration.
• Relationship Building and Stakeholder Management.

Technical Competencies:

• Deployment planning, readiness assessment, rollout coordination, and release support for digital solutions.
• Testing coordination, user acceptance testing, integration validation, and evidence-based go/no-go decision support.
• Change control, risk management, issue tracking, escalation, and post-deployment stabilization practices.
• Stakeholder engagement, business communication, training coordination, and transition-to-operations support.

Résumés should be in chronological order specifying education and employment in months and years including part-time and full-time employment.

Salary:

Pay Band 4: $59,046 - $82,576 annually

Work environment:

• Office location: 250 King Street, Fredericton or Remote in New Brunswick
• Standard hours of work: Monday - Friday, 8:15 - 4:30
• We promote a scent-reduced environment

What can GNB offer you?

• Comprehensive benefits package which includes paid vacation, Health and Dental Plan, Life Insurance, Long Term Disability, and the New Brunswick Public Service Pension Plan.Opportunities for career growth, professional development and training
• Free access to Employee and Family Assistance Program (EFAP) and services
• 1 paid volunteer day per year to give back to your community
• 1.25 days/month of paid sick leave

Providing a safe workplace for all. Your health & safety are important to us. GNB has implemented preventative measures across the organization to ensure your health & safety.

How to apply:

We encourage applicants to apply online at or by email at View email address on jobs.swagapp.com, by September 15, 2026 indicating competition number 26-2000-017 . This competition may be used to fill future vacancies at the same level.

Department of Education and Early Childhood Development

Human Resource Services

Place 2000, 250 King Street

Fredericton, N.B. E3B 9M9

We thank all those who apply; however, only those selected for further consideration will be contacted.

Equal Opportunity Employer

Candidates registered with the Equal Employment Opportunity Program and veterans, who demonstrate they are among the most qualified, will be given preference at the time of selection. We are an Equal Opportunity Employer.

Let's connect. You belong here.